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ZoomInfo Chat vs Customerly Comparison

Last updated:

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Customerly

4.6(15 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…

Customerly leads on user satisfaction with a 4.6-star rating across 15 reviews.

ZoomInfo Chat vs Customerly — at a glance

FeatureZoomInfo ChatCustomerly
Rating4.6 / 5
Reviews15
Starting priceContact for pricing$24 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2GDPR
Data residencyUSUS

Key differences between ZoomInfo Chat and Customerly

  • Pricing: Customerly starts at $24 /Month. ZoomInfo Chat pricing is not publicly listed.
  • Free trial: Customerly offers a free trial; ZoomInfo Chat does not.
  • Deployment: ZoomInfo Chat supports SaaS/Web/Cloud; Customerly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ZoomInfo Chat vs Customerly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Customerly - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Customerly

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat typically suits Large Enterprises and Medium Business. Customerly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(15)
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How do ZoomInfo Chat and Customerly Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare ZoomInfo Chat and Customerly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      ZoomInfo Chat pricing
      Customerly pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ZoomInfo Chat User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      13

      2

      1

      0

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Buyer sentiment

      Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

      What buyers like

      • Affordable software offering great value for money, including a free tier with almost all necessary features.
      • Feature-rich platform with premium features like workflows and automations at a reasonable cost.
      • User-friendly interface for both owners and customers, making it easy to use.

      Common complaints

      • Some users find Customerly to be not the easiest and most efficient tool for live chat.
      • Concerns raised about the CEO's integrity and the company's commitment to promises.
      • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

      Pros and Cons

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      • Affordable software offering great value for money, including a free tier with almost all necessary features.

      • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

      • User-friendly interface for both owners and customers, making it easy to use.

      • Some users find Customerly to be not the easiest and most efficient tool for live chat.

      • Concerns raised about the CEO's integrity and the company's commitment to promises.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots

      Chat screenshot

      2 Screenshots

      Customer service software with live chat

      1 Screenshots

      Top Alternatives to ZoomInfo Chat and Customerly in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ZoomInfo Chat or Customerly?
      Customerly edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ZoomInfo Chat and Customerly offer a free trial?
      Customerly offers a free trial. ZoomInfo Chat does not.
      What is the starting price of ZoomInfo Chat vs Customerly?
      ZoomInfo Chat starts at Contact for pricing. Customerly starts at $24 /Month.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.
      What are the top alternatives to Customerly?
      Top alternatives to Customerly include ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp.

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