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Zoho SalesIQ vs Sirena vs ZoomInfo Chat Comparison

Last updated:

Zoho SalesIQ

4.4(252 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real t…

Sirena

4.0(23 reviews)

Starting at $99 /Month

  • Individuals
  • Large Enterprises

Introducing Sirena: the ultimate solution for effortless client communication. As a proud member of the Zenvia Company and official WhatsApp BSP, Sirena offers cutting-edge technology that streamlines interactions betwee…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Zoho SalesIQ leads on user satisfaction with a 4.4-star rating across 252 reviews.

Zoho SalesIQ vs Sirena vs ZoomInfo Chat — at a glance

FeatureZoho SalesIQSirenaZoomInfo Chat
Rating4.4 / 54.0 / 5
Reviews25223
Starting price$7 /User/Month$99 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalUS

Key differences between Zoho SalesIQ and Sirena

  • Pricing: Zoho SalesIQ starts at $7 /User/Month, while Sirena starts at $99 /Month.
  • Free trial: Zoho SalesIQ offers a free trial; Sirena does not.
  • Target audience: Zoho SalesIQ is built for Large Enterprises and Medium Business, while Sirena targets Individuals and Large Enterprises.
  • User satisfaction: Zoho SalesIQ scores higher with a 4.4-star average.
  • Deployment: Zoho SalesIQ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sirena supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoho SalesIQ vs Sirena vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho SalesIQ
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Sirena - Live Chat Software
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Talk to an expert

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Zoho SalesIQ, Sirena vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Zoho SalesIQ

Best for

Large Enterprises, Medium Business, Small Business

Sirena

Best for

Individuals, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Zoho SalesIQ typically suits Large Enterprises and Medium Business. Sirena tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to ... Read More about Zoho SalesIQ

Introducing Sirena: the ultimate solution for effortless client communication. As a proud member of the Zenvia Company and official WhatsApp BSP, Sirena offers cutting-edge technology that ... Read More about Sirena

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $99
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.9/10

8.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.42

(252)

3.96

(23)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Zoho SalesIQ, Sirena and ZoomInfo Chat Compare on Features?

Total Features

8 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho SalesIQ, Sirena and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , Billed Yearly
        • $99
        • Not Available

        Pricing Plans

        • Free

          • 3 operator licenses included

          • File sharing

          • Track and engage with 10K visitors/month

          Show more +

        • Basic

          • Includes features of Free plan, plus

          • Email signature chat

          • Chat transfer and group chat

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • Data and action widgets

          • Block IP

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Zoho SalesIQ pricing
        Sirena pricing
        ZoomInfo Chat pricing

        Zoho SalesIQ, Sirena vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Zoho SalesIQ, Sirena vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Zoho SalesIQ vs Sirena User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        186

        77

        10

        6

        4

        11

        6

        5

        0

        3

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 283 reviews, with strong overall satisfaction.

        What buyers like

        • Integrates with other Zoho products including CRM, Desk, and Campaigns.
        • Includes visitor tracking, live chat, and automation tools.
        • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

        Common complaints

        • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
        • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
        • Full feature utilization requires training; newcomers may find the tool complex.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Effortless client communication
        • WhatsApp integration
        • High-quality service

        Common complaints

        • Limited channel options
        • May require technical setup
        • Pricing may be high for small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • All-in-one platform simplifies customer engagement.

        • Visitor tracking provides valuable insights.

        • May be complex for new users to navigate.

        • Customization options could be limited.

        • Streamlines communication through WhatsApp integration.

        • User-friendly interface enhances accessibility.

        • High-quality service delivery improves customer satisfaction.

        • Limited channel options may restrict flexibility.

        • Technical setup could be a barrier for some.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Zoho SalesIQ, Sirena, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Zoho SalesIQ, Sirena and ZoomInfo Chat Customers

        Customers

        Renault

        Renault

        Suzuki

        Suzuki

        IIFL

        IIFL

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Zoho SalesIQ

        9 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives to Zoho SalesIQ, Sirena, ZoomInfo Chat

        Expand your comparison

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho SalesIQ or Sirena?
        Zoho SalesIQ edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho SalesIQ and Sirena offer a free trial?
        Zoho SalesIQ offers a free trial. Sirena does not.
        What is the starting price of Zoho SalesIQ vs Sirena?
        Zoho SalesIQ starts at $7 /User/Month. Sirena starts at $99 /Month.
        What are the top alternatives to Zoho SalesIQ?
        Top alternatives to Zoho SalesIQ include ZoomInfo Chat, ProProfs Chat, Subiz, Formilla.com, WebGreeter.
        What are the top alternatives to Sirena?
        Top alternatives to Sirena include ZoomInfo Chat, Let's Connect, Customerly, Bold360, tawk.to.