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Zoho SalesIQ vs ChatGen vs ZoomInfo Chat Comparison

Last updated:

Zoho SalesIQ

4.4(252 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real t…

ChatGen

5.0(2 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows bus…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ChatGen leads on user satisfaction with a 5.0-star rating across 2 reviews.

Zoho SalesIQ vs ChatGen vs ZoomInfo Chat — at a glance

FeatureZoho SalesIQChatGenZoomInfo Chat
Rating4.4 / 55.0 / 5
Reviews2522
Starting price$7 /User/Month$79 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalUS

Key differences between Zoho SalesIQ and ChatGen

  • Pricing: Zoho SalesIQ starts at $7 /User/Month, while ChatGen starts at $79 /Month.
  • User satisfaction: ChatGen scores higher with a 5.0-star average.
  • Deployment: Zoho SalesIQ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ChatGen supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoho SalesIQ vs ChatGen vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho SalesIQ
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ChatGen - Live Chat Software
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Zoho SalesIQ, ChatGen vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Zoho SalesIQ

Best for

Large Enterprises, Medium Business, Small Business

ChatGen

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Zoho SalesIQ typically suits Large Enterprises and Medium Business. ChatGen tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to ... Read More about Zoho SalesIQ

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, ... Read More about ChatGen

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $79 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.9/10

8.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.42

(252)
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Software Demo

Demo

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How do Zoho SalesIQ, ChatGen and ZoomInfo Chat Compare on Features?

Total Features

8 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Zoho SalesIQ, ChatGen and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , Billed Yearly
        • $79 , Billed Yearly
        • Not Available

        Pricing Plans

        • Free

          • 3 operator licenses included

          • File sharing

          • Track and engage with 10K visitors/month

          Show more +

        • Basic

          • Includes features of Free plan, plus

          • Email signature chat

          • Chat transfer and group chat

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • Data and action widgets

          • Block IP

          Show more +

        • Browse all pricing plans
        • Starter

          • 1K conversations

          • 5 Agents login

          • Custom Branding

          Show more +

        • Business

          • Includes the features of Starter plan, plus

          • 2K conversations

          • 10 Agents login

          Show more +

        • Business Pro

          • Includes the features of Business plan, plus

          • 5K conversations

          • 12 Agents login

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        Zoho SalesIQ pricing
        ChatGen pricing
        ZoomInfo Chat pricing

        Zoho SalesIQ, ChatGen vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Zoho SalesIQ, ChatGen vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Zoho SalesIQ vs ChatGen User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        186

        77

        10

        6

        4

        2

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 283 reviews, with strong overall satisfaction.

        What buyers like

        • Integrates with other Zoho products including CRM, Desk, and Campaigns.
        • Includes visitor tracking, live chat, and automation tools.
        • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

        Common complaints

        • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
        • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
        • Full feature utilization requires training; newcomers may find the tool complex.

        Buyer sentiment

        Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

        What buyers like

        • Hybrid chatbot capabilities
        • Real-time visitor monitoring
        • Lead qualification automation

        Common complaints

        • Limited customization options
        • May require technical setup
        • Pricing may be high for small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • All-in-one platform simplifies customer engagement.

        • Visitor tracking provides valuable insights.

        • May be complex for new users to navigate.

        • Customization options could be limited.

        • Combines chatbot and human support effectively.

        • Real-time monitoring aids in lead conversion.

        • Trusted by reputable companies enhances credibility.

        • Customization options may be limited.

        • Technical setup could be a barrier for some.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Zoho SalesIQ, ChatGen, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Zoho SalesIQ, ChatGen and ZoomInfo Chat Customers

        Customers

        Renault

        Renault

        Suzuki

        Suzuki

        IIFL

        IIFL

        Paypal

        Paypal

        IQVIA

        IQVIA

        PCJ

        PCJ

        No Customers information available.

        Media and Screenshots

        Screenshots

        Zoho SalesIQ

        9 Screenshots

        Dashboard

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives to Zoho SalesIQ, ChatGen, ZoomInfo Chat

        Expand your comparison

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        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho SalesIQ or ChatGen?
        ChatGen edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho SalesIQ and ChatGen offer a free trial?
        Yes, both Zoho SalesIQ and ChatGen offer a free trial.
        What is the starting price of Zoho SalesIQ vs ChatGen?
        Zoho SalesIQ starts at $7 /User/Month. ChatGen starts at $79 /Month.
        What are the top alternatives to Zoho SalesIQ?
        Top alternatives to Zoho SalesIQ include ZoomInfo Chat, ProProfs Chat, Subiz, Formilla.com, WebGreeter.
        What are the top alternatives to ChatGen?
        Top alternatives to ChatGen include ZoomInfo Chat, Chaport, Helpwise, Melu Managed Live Chat, FocalScope.