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Zoho SalesIQ vs 13chats vs ZoomInfo Chat Comparison

Last updated:

Zoho SalesIQ

4.4(273 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all inte…

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.

Zoho SalesIQ vs 13chats vs ZoomInfo Chat — at a glance

FeatureZoho SalesIQ13chatsZoomInfo Chat
Rating4.4 / 54.5 / 5
Reviews2734
Starting price$7 /User/Month$13 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalUS

Key differences between Zoho SalesIQ and 13chats

  • Pricing: Zoho SalesIQ starts at $7 /User/Month, while 13chats starts at $13 /Month.
  • Free trial: Zoho SalesIQ offers a free trial; 13chats does not.
  • User satisfaction: 13chats scores higher with a 4.5-star average.
  • Deployment: Zoho SalesIQ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoho SalesIQ vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho SalesIQ
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13chats - Live Chat Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Zoho SalesIQ

Best for

Large Enterprises, Medium Business, Small Business

13chats

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Zoho SalesIQ typically suits Large Enterprises and Medium Business. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor ... Read More about Zoho SalesIQ

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $13
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)
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Software Demo

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How do Zoho SalesIQ, 13chats and ZoomInfo Chat Compare on Features?

Total Features

8 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Zoho SalesIQ, 13chats and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , Billed Yearly
        • $13
        • Not Available

        Pricing Plans

        • Free

          • 3 operator licenses included

          • File sharing

          • Track and engage with 10K visitors/month

          Show more +

        • Basic

          • Includes features of Free plan, plus

          • Email signature chat

          • Chat transfer and group chat

          Show more +

        • Professional

          • Includes features of Basic plan, plus

          • Data and action widgets

          • Block IP

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Zoho SalesIQ pricing
        13chats pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Zoho SalesIQ vs 13chats User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        186

        77

        10

        6

        4

        4

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 283 reviews, with strong overall satisfaction.

        What buyers like

        • Seamlessly integrates with other Zoho products, providing a unified ecosystem for all business needs.
        • Offers a wide range of features such as visitor tracking, live chat, and automation, enhancing customer engagement.
        • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

        Common complaints

        • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
        • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
        • Requires proper training and support to fully utilize the richness of features, which can be complex for newcomers.

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • All-in-one platform simplifies customer engagement.

        • Visitor tracking provides valuable insights.

        • May be complex for new users to navigate.

        • Customization options could be limited.

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Renault

        Renault

        Suzuki

        Suzuki

        IIFL

        IIFL

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        No Customers information available.

        Media and Screenshots

        Screenshots

        Zoho SalesIQ

        9 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho SalesIQ or 13chats?
        13chats edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho SalesIQ and 13chats offer a free trial?
        Zoho SalesIQ offers a free trial. 13chats does not.
        What is the starting price of Zoho SalesIQ vs 13chats?
        Zoho SalesIQ starts at $7 /User/Month. 13chats starts at $13 /Month.
        What are the top alternatives to Zoho SalesIQ?
        Top alternatives to Zoho SalesIQ include ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.

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