spotsaas-logo

Browse Categories

Get Listed

Compare ZIWO vs Zendesk Talk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

ZIWO - Call Center Software

ZIWO

(33)
Get Quote
Get Quote
Zendesk Talk - Call Center Software

Zendesk Talk

Get Quote
Get Quote

Overview
Affiliate Disclosure

Description

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Entry Level Pricing
  • Starts from $109
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.0/10

User Ratings

4.7

(110)

4.3

(39)
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

11 Features

10 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $109
          • $9
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.7

          (based on 110 reviews)

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          28

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Automated detection of phone number country codes enhances convenience and efficiency.

          • Easy access and navigation through different options in the apps, improving user experience.

          • Excellent call tracking and recording capabilities contribute to operational efficiency.

          • User-friendly interface and design with continuous improvement efforts for better usability.

          • Occasional system freezes causing delays in operation.

          • Automatic logging out after page refresh affecting user experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Media and Screenshots

          Screenshots

          No screenshots available.

          Voice channels

          2 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Calabrio One - Call Center Software
          Calabrio One

          4.2

          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          uContact - Call Center Software
          uContact

          4.9

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ZIWO and Zendesk Talk offer a Free Trial.

          ZIWO is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for ZIWO Starts at $109/User/Month whereas for Zendesk Talk Starts at $9/User/Month.

          Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          logo-tagline
          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

          Spotsaas

          Company

          Top Categories

          Trending Software

          © 2025 Revoyant, Inc

          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA