Compare ZIWO vs Exotel vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	Exotel (76) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More
Entry Level Pricing	Starts from $109	Starts from $1,000
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.0/10
User Ratings	4.7 (110)	4.4 (16)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	11 Features	8 Features
Unique Features
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Pricing

Pricing Option
Starting From	$109	$1,000
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 110 reviews)	4.4 (based on 16 reviews)
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 49 Very Good 21 Good 5 Poor 0 Terible 1
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience.	User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users. Efficient call management with auto-saving and easy access to call data and recordings. Reliable customer support and prompt responses to queries and issues. Easy integration with CRM solutions, enhancing productivity and tracking capabilities. Limited app selection in the Marketplace, restricting access to advanced features and connectors. Inadequate post-sale service experience, as reported by some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	OLA BYJU'S Quikr

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	5 Videos	4 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	Nextiva 4.4 Knowlarity 3.7 CloudTalk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ZIWO and Exotel offer a Free Trial.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

Exotel is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ZIWO Starts at $109/User/Month whereas for Exotel Starts at $1,000.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs Exotel vs Nextiva

ZIWO

Exotel

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure