Compare ZIWO vs CallTools vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	CallTools (243) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More
Entry Level Pricing	Starts from $109	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	8.9/10	9.1/10
User Ratings	4.7 (110)	4.9 (45)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	11 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$109	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.7 (based on 110 reviews)	4.9 (based on 45 reviews)
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 238 Very Good 4 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience.	Efficient automation features save valuable time and enhance productivity. Customization options empower users to tailor the system to their unique needs seamlessly. Stellar customer support team that is ready to assist at every turn. Intuitive and user-friendly interface for effortless navigation. The richness of features and customizations can be intimidating and complex for newcomers without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)	monday.com 4.5 (14486 reviews) Shape Salesforce 4.3 (31400 reviews)

Media and Screenshots

Screenshots	No screenshots available.	8 Screenshots
Videos	5 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	Nextiva 4.4 HoduCC 3.8 ChaseData 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ZIWO offers Free Trial, but CallTools does not.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

CallTools is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ZIWO begins at $109/User/Month, while pricing details for CallTools are unavailable.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs CallTools vs Nextiva

ZIWO

CallTools

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure