Zendesk Chat vs The Live Force vs ZoomInfo Chat Comparison
Zendesk Chat
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…
The Live Force
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The Live Force is a live chat platform that connects website visitors with human agents around the clock, helping businesses capture and engage leads in real time. It is used by businesses to increase website lead conver…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Zendesk Chat leads on user satisfaction with a 4.4-star rating across 105 reviews.
Zendesk Chat vs The Live Force vs ZoomInfo Chat — at a glance
| Feature | Zendesk Chat | The Live Force | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.4 / 5 | — | — |
| Reviews | 105 | — | — |
| Starting price | $19 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | US | US |
Key differences between Zendesk Chat and The Live Force
- Pricing: Zendesk Chat starts at $19 /User/Month. The Live Force pricing is not publicly listed.
- Free trial: Zendesk Chat offers a free trial; The Live Force does not.
- Target audience: Zendesk Chat is built for Freelancers / Consultants and Large Enterprises, while The Live Force targets Large Enterprises and Medium Business.
- Deployment: Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; The Live Force supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Zendesk Chat vs The Live Force vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Zendesk Chat, The Live Force vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Zendesk Chat typically suits Freelancers / Consultants and Large Enterprises. The Live Force tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat | The Live Force is a live chat platform that connects website visitors with human agents around the clock, helping businesses capture and engage leads in real time. It is used by businesses ... Read More about The Live Force | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 9.0/10 | Not Available | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  The Live Force has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Zendesk Chat, The Live Force and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 4 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zendesk Chat, The Live Force and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Zendesk Chat, The Live Force vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
Zendesk Chat, The Live Force vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Zendesk Chat vs The Live Force User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 125 reviews, with strong overall satisfaction. What buyers like
Common complaints
| No expert review available for this product | What buyers like
Common complaints
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Pros and Cons |
| No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Zendesk Chat, The Live Force and ZoomInfo Chat Customers
Customers | No Customers information available. |  Stride Pest Control  Mosquito Squad  Smart Choice | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  4 Videos | No videos available. |
Alternatives to Zendesk Chat, The Live Force, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zendesk Chat or The Live Force?
- Zendesk Chat edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zendesk Chat and The Live Force offer a free trial?
- Zendesk Chat offers a free trial. The Live Force does not.
- What is the starting price of Zendesk Chat vs The Live Force?
- Zendesk Chat starts at $19 /User/Month. The Live Force starts at Contact for pricing.
- What are the top alternatives to Zendesk Chat?
- Top alternatives to Zendesk Chat include ZoomInfo Chat, Freshchat, Zoho SalesIQ, Olark, Userlike.
- What are the top alternatives to The Live Force?
- Top alternatives to The Live Force include ZoomInfo Chat, LiveHelpNow, SmartCOMM, Comm100 Live Chat, Freshdesk Messaging (Formerly Freshchat).