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Promoter Ninja vs YesInsights vs Zonka Feedback Comparison

Last updated:

Promoter Ninja

5.0(5 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…

YesInsights

4.9(26 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.

SpotSaaS Analysis

Promoter NinjaYesInsightsZonka Feedback

The core difference between Promoter Ninja and YesInsights lies in Promoter Ninja's focus on enhancing customer engagement through integrated NPS-driven workflows, while YesInsights emphasizes quick and customizable survey creation. Ideal buyers for Promoter Ninja are sales and customer success teams looking for structured engagement, whereas YesInsights is best suited for small to medium businesses seeking an easy-to-use survey tool.

- Best for enhancing customer engagement via NPS-driven workflows - Ideal for structured sales funnels - Targets sales and customer success teams - Focuses on improving communication and process flow - Suitable for small to medium businesses - Price not listed

- Best for quick, customizable NPS surveys - Easy-to-use interface for fast survey creation - Integrates with customer databases and NPS dashboards - Targets small to medium businesses - Focuses on user-friendly survey deployment - Price: $20

Promoter Ninja vs YesInsights vs Zonka Feedback — at a glance

FeaturePromoter NinjaYesInsightsZonka Feedback
Rating5.0 / 54.9 / 54.7 / 5
Reviews526130
Starting priceContact for pricing$20 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between Promoter Ninja and YesInsights

  • Pricing: YesInsights starts at $20 /Month. Promoter Ninja pricing is not publicly listed.
  • User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
  • Deployment: Promoter Ninja supports SaaS/Web/Cloud; YesInsights supports SaaS/Web/Cloud.

Compare Promoter Ninja vs YesInsights vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Promoter Ninja - NPS Software
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Talk to an expert
YesInsights - NPS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Promoter Ninja

Best for sales teams enhancing customer engagement via NPS-driven workflows.

Choose if
  • You have a structured sales funnel needing integrated NPS engagement.
  • Your sales or customer success teams require improved communication and process flow.
  • You want a simple, low-complexity setup focused on NPS-driven growth analytics.
Consider alternatives if
  • Your organization does not prioritize NPS or customer feedback initiatives.
  • You need extensive analytics or integrations beyond sales funnel productivity.

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows. YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys.

Description

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $20
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.5/10

8.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(26)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Promoter Ninja has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Promoter Ninja, YesInsights and Zonka Feedback Compare on Features?

Total Features

16 Features

16 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Promoter Ninja, YesInsights and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $20
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Promoter Ninja pricing
        YesInsights pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Promoter Ninja vs YesInsights User Reviews & Rating Comparison

        User Ratings

        5

        (based on 5 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        10

        2

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited.

        What buyers like

        • Ease of use
        • Effective sales team communication
        • Seamless process integration

        Common complaints

        • Limited user feedback
        • Lack of detailed pricing information

        Buyer sentiment

        Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

        What buyers like

        • Ease of use
        • Customization options
        • Quick setup

        Common complaints

        • Limited integrations
        • Complexity for new users

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Dynamic NPS engagement tailored to sales funnels

        • Improved communication within sales teams

        • Seamless process integration with analytics

        • Limited publicly available pricing information

        • Lack of detailed use cases and benefits documentation

        • Easy-to-use interface enabling quick survey creation

        • Customizable surveys allowing precise feedback collection

        • Fast setup saving time for users

        • Limited integration options restricting advanced functionality

        • Complexity of rich features can overwhelm new users without support

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Segmentation screenshot

        1 Screenshots

        Share Survey screenshot

        3 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Promoter Ninja or YesInsights?
        Promoter Ninja edges out the other on user ratings (5.0 vs 4.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Promoter Ninja and YesInsights offer a free trial?
        Yes, both Promoter Ninja and YesInsights offer a free trial.
        What is the starting price of Promoter Ninja vs YesInsights?
        Promoter Ninja starts at Contact for pricing. YesInsights starts at $20 /Month.
        What are the top alternatives to Promoter Ninja?
        Top alternatives to Promoter Ninja include Zonka Feedback, ngSurvey, FeedbackLink, SurveyLegend, GrowthScore.
        What are the top alternatives to YesInsights?
        Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.

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