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YakoVoice vs CloudCall Comparison

Last updated:

YakoVoice

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using YakoVoice's unique Automated Call Di…

CloudCall

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data qua…

CloudCall leads on user satisfaction with a 0.0-star rating across 55 reviews.

YakoVoice vs CloudCall — at a glance

FeatureYakoVoiceCloudCall
Rating
Reviews55
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between YakoVoice and CloudCall

  • Free trial: YakoVoice offers a free trial; CloudCall does not.
  • Deployment: YakoVoice supports SaaS/Web/Cloud; CloudCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

YakoVoice vs CloudCall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

YakoVoice - Call Center Software
Talk to an expert
Talk to an expert
CloudCall - Contact Center Operations Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

YakoVoice

Best for

Large Enterprises, Medium Business, Small Business

CloudCall

Best for

Large Enterprises, Medium Business, Small Business

YakoVoice typically suits Large Enterprises and Medium Business. CloudCall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using ... Read More about YakoVoice

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More about CloudCall

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

Not Available

Get pricing help
Get pricing help

Software Demo

Demo

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How do YakoVoice and CloudCall Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare YakoVoice and CloudCall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      YakoVoice pricing
      CloudCall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      YakoVoice User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      36

      14

      0

      1

      5

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Real-time agent status updates
      • Automated Call Distribution
      • User-friendly dashboard

      Common complaints

      • Limited integrations available
      • May require training for agents
      • Pricing can be high for small teams

      What buyers like

      • Seamless integration with CRM, enhancing productivity and data accuracy.
      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
      • Automated call logging, saving time on manual data entry.

      Common complaints

      • Lack of video calling feature, limiting communication options.
      • Issues with call quality, occasional outages, and service reliability.
      • Complex configuration setup for newcomers, increasing the learning curve.

      Pros and Cons

      • The automated call distribution system optimizes agent workload based on service agreements.

      • Real-time updates provide management with insights into agent and customer interactions.

      • The intuitive dashboard simplifies monitoring and reporting for managers.

      • Integration limitations may hinder some workflows.

      • Training may be necessary for effective use.

      • Seamless CRM integration improves workflow.

      • Local presence feature enhances connection rates.

      • User-friendly design simplifies call management.

      • May not be suitable for businesses without a CRM.

      • Pricing can be a barrier for smaller companies.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cisco

      Cisco

      OLA

      OLA

      TATA

      TATA

      No Customers information available.

      Media and Screenshots

      Screenshots

      YakoVoice : Dashboard screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to YakoVoice and CloudCall in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, YakoVoice or CloudCall?
      CloudCall edges out the other on user ratings (0.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do YakoVoice and CloudCall offer a free trial?
      YakoVoice offers a free trial. CloudCall does not.
      What is the starting price of YakoVoice vs CloudCall?
      YakoVoice starts at Contact for pricing. CloudCall starts at Contact for pricing.
      What are the top alternatives to YakoVoice?
      Top alternatives to YakoVoice include Nextiva, TalkDesk, Novanet Cloud Contact Center, CloudTalk, Call Center Studio.
      What are the top alternatives to CloudCall?
      Top alternatives to CloudCall include contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso.

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