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When I Work vs Toggl Track Comparison

Last updated:

When I Work

4.5(308 reviews)

Starting at $2 /User

  • Individuals
  • Large Enterprises

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the information they need to reduc…

Toggl Track

4.6(1,663 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Toggl Track is an online time tracking and project management solution for companies to manage projects, track work and employee hours. It is designed to be accessed anywhere, anytime by anyone and features multi-languag…

Toggl Track leads on user satisfaction with a 4.6-star rating across 1,663 reviews.

When I Work vs Toggl Track — at a glance

FeatureWhen I WorkToggl Track
Rating4.5 / 54.6 / 5
Reviews3081,663
Starting price$2 /User$9 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryTime Tracking SoftwareTime Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between When I Work and Toggl Track

  • Pricing: When I Work starts at $2 /User, while Toggl Track starts at $9 /User/Month.
  • Free trial: Toggl Track offers a free trial; When I Work does not.
  • Target audience: When I Work is built for Individuals and Large Enterprises, while Toggl Track targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Toggl Track scores higher with a 4.6-star average.
  • Deployment: When I Work supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Toggl Track supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

When I Work vs Toggl Track — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Time Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

When I Work - Time Tracking Software
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Toggl Track - Time Tracking Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

When I Work

Best for small to medium businesses needing simple, mobile-friendly shift scheduling.

Choose if
  • You manage teams in hospitality, retail, or healthcare with 10-500 employees.
  • You want an intuitive, easy-to-use interface that saves time over spreadsheets.
  • You need robust mobile app features for shift swaps and real-time notifications.
Consider alternatives if
  • Your organization requires complex multi-department scheduling with advanced configurations.
  • You need immediate, live customer support rather than ticket-based assistance.

Toggl Track

Best for simple, customizable time tracking across devices for small to mid-sized teams.

Choose if
  • You need an easy-to-use, intuitive time tracker with minimal setup.
  • Your team requires seamless syncing across desktop, mobile, and browser platforms.
  • You want flexible project, client, and task tagging for detailed time breakdowns.
Consider alternatives if
  • Your company requires integrated accounting or financial management features.
  • You are a large enterprise needing advanced, large-scale project management capabilities.

When I Work: Best for small to medium businesses needing simple, mobile-friendly shift scheduling. Toggl Track: Best for simple, customizable time tracking across devices for small to mid-sized teams.

Description

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the ... Read More about When I Work

Toggl Track is an online time tracking and project management solution for companies to manage projects, track work and employee hours. It is designed to be accessed anywhere, anytime by ... Read More about Toggl Track

Entry Level Pricing

  • Starts from $2
  • Starts from $9 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

10-500 employeesSmall to Medium Businesses
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

When I Work

  • Streamlined Scheduling: With When I Work, you can effortlessly create and manage employee schedules in real-time. This means fewer scheduling conflicts and a more organized workforce, allowing you to focus on what really matters—growing your business.
  • Enhanced Communication: Our platform fosters clear communication between managers and staff. You’ll appreciate the instant notifications and updates that keep everyone on the same page, reducing misunderstandings and enhancing team cohesion.
  • Employee Empowerment: When I Work places control in the hands of your employees. They can easily swap shifts, request time off, and view their schedules anytime, anywhere—empowering them to take charge of their work-life balance.

Toggl Track

  • Streamlined Time Management: Toggl Track empowers teams to effortlessly track their time across various projects. As a manager, you’ll appreciate how this clarity helps in understanding where resources are allocated and where adjustments are needed.
  • User-Friendly Interface: With its intuitive design, both you and your team can start tracking time in seconds. This means less time spent on training and more time focusing on what truly matters—delivering results.
  • Robust Reporting Features: Gain valuable insights through comprehensive reports that illustrate productivity patterns and project efficiency. Executives can leverage this data to make informed decisions and optimize workflows for better performance.
Best fit

Best fit

When I Work

  • 10 to 500 employees
  • Hospitality, Retail, Healthcare, and Food Service
  • Shift Managers, Store Managers, HR Coordinators, and Operations Managers

Toggl Track

  • 1 to 500 employees
  • Consulting, SaaS, Freelancing, Marketing, and Project Management
  • Project Managers, Team Leaders, Consultants, Account Executives, and Marketing Professionals
Watchouts

Reasons buyers look elsewhere

When I Work

  • Users may seek alternatives to When I Work due to its pricing structure, as some businesses find it less budget-friendly compared to other scheduling tools that offer similar features at a lower cost.
  • Organizations requiring advanced reporting and analytics might consider alternatives, as When I Work’s reporting features may not meet the needs of those seeking in-depth insights into workforce performance and trends.
  • Teams with specific integration needs may look for alternatives if they find that When I Work does not seamlessly connect with their existing software solutions, leading to inefficiencies in workflow management.

Toggl Track

  • Users may seek alternatives to Toggl Track if they require more advanced reporting features, enabling deeper insights into productivity trends and resource allocation for better decision-making in their projects.
  • Teams looking for enhanced collaboration tools might consider other options that integrate seamlessly with their existing workflow, allowing for better communication and task management alongside time tracking.
  • Those who prioritize budget-friendly solutions may explore alternatives offering similar functionality at a lower cost or even free, particularly small businesses or freelancers with tighter financial constraints.

Software Demo

Demo

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  • Free 15-min call with a software advisor.

Step 1 of 4

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We tailor recommendations to companies your size.

Trusted by teams at

How do When I Work and Toggl Track Compare on Features?

Total Features

10 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare When I Work and Toggl Track on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2
      • $9 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Unlimited time tracking

        • Unlimited projects, clients, and tags

        • Exportable reports

        Show more +

      • Starter

        • Includes features of Free plan, plus

        • Billable rates

        • Time rounding for reports

        Show more +

      • Premium

        • Includes features of Starter plan, plus

        • Team time tracking reminders

        • Schedule saved reports via email

        Show more +

      • Browse all pricing plans

      Pricing Page

      When I Work pricing
      Toggl Track pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      When I Work User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      249

      68

      26

      4

      3

      624

      78

      11

      0

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise When I Work for its ease of use, mobile app capabilities, and time-saving scheduling features, though some express concerns about limited app functionality and customer support.

      What buyers like

      • Ease of use
      • Mobile app functionality
      • Time savings in scheduling

      Common complaints

      • Limited advanced features on mobile
      • Customer support responsiveness

      Buyer sentiment

      Users consistently praise Toggl Track for its ease of use, intuitive design, and cross-platform functionality, though some note limitations for advanced enterprise needs.

      What buyers like

      • Ease of use
      • Cross-platform syncing
      • Customizability

      Common complaints

      • Lack of accounting integrations
      • Limited advanced feature differentiation

      Pros and Cons

      • Highly user-friendly and intuitive interface for easy scheduling and navigation

      • Excellent mobile app functionality for managing schedules and shift swaps on the go

      • Significant time savings over traditional scheduling methods like spreadsheets

      • Mobile app lacks some advanced functionalities compared to desktop version

      • Limited live customer support, primarily ticket-based

      • Extremely easy to use with an intuitive interface across desktop, mobile, and browser extensions

      • Highly customizable time tracking with projects, tags, clients, and detailed task breakdowns

      • Seamless syncing across platforms enabling real-time tracking and updates

      • No integration with accounting software limits bookkeeping capabilities

      • Some learning curve for advanced features especially for first-time users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Adobe

      Adobe

      Amazon

      Amazon

      Deloitte

      Deloitte

      Media and Screenshots

      Screenshots

      Scheduler Homepage

      1 Screenshots

      User Time Entry Grouping

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to When I Work and Toggl Track in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, When I Work or Toggl Track?
      Toggl Track edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do When I Work and Toggl Track offer a free trial?
      Toggl Track offers a free trial. When I Work does not.
      What is the starting price of When I Work vs Toggl Track?
      When I Work starts at $2 /User. Toggl Track starts at $9 /User/Month.
      What are the top alternatives to When I Work?
      Top alternatives to When I Work include Homebase, StaffTimerApp, WhenToWork, Sling, Schedule it.
      What are the top alternatives to Toggl Track?
      Top alternatives to Toggl Track include Timely, clockodo, TMetric, TimeTracker App, Timesheets.com.

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