When I Work Reviews in July 2026: User Ratings, Pros & Cons

What do you like best about When I Work? I like that When I Work is easy to use and the team loves it for dropping and picking up shifts. The secret sauce is that it's automated and reduces mistakes, especially in getting the right team members involved or keeping those who shouldn't volunteer because they're already on the schedule. It shares shift details exactly and only goes to people who qualify and aren't already on that shift. This automation helps to avoid confusion and ensures that ...

What do you like best about When I Work? I like that I can easily view the team’s schedule, and I appreciate being able to share my open staffing needs across departments. What do you dislike about When I Work? Sometimes, in the phone app, I’m not able to see everyone’s schedule.

What do you like best about When I Work? The ease of access, and the versatility of the app. What do you dislike about When I Work? Sometimes the app does not reflect changes immediately.

What do you like best about When I Work? I like the ease of setup with When I Work. I was able to have 25 employees set up and using the system within a few hours, which is great because we do not have IT support. I also appreciate the low cost of the application, which is about one-fourth the cost of many other options on the market. The flexibility to scale up or down and control costs is a huge benefit. What do you dislike about When I Work? Two items. When I Work is supposed to ...

What do you like best about When I Work? The communication features. The workchat is nice. What do you dislike about When I Work? I think the thing I dislike most about WIW is the integration features lack. It doesn't sync well with the other apps we use in my company.

What do you like best about When I Work? I like that When I Work is fairly intuitive. I appreciate that we can track team members' lack of availability there. I like the ability to customize shifts so you can clearly designate if one is going to be for a different kind of activity. It's not just about being on or off but what you're doing that day, which is helpful. I also like that you can add shift tasks, and there's a lot of customizability. What do you dislike about When I Work? I find ...

What do you like best about When I Work? Just the ease of being able to change the schedule as needed What do you dislike about When I Work? So far we haven't really found anything that has been a negative

What do you like best about When I Work? I use When I Work to track my team’s hours, and it honestly makes everything way easier to manage. I don’t have to keep track of things manually anymore since vendors can just upload their info themselves, so I can see everything in one place. It’s a really solid tool for tracking labor time, and once you get past the initial setup, it runs pretty smoothly. What do you dislike about When I Work? Sometimes it can be a bit slow but overall it works well.

What do you like best about When I Work? I like the flexibility that When I Work provides. From having open shifts to scheduling to being able to publish and post shifts whenever needed, it allows us to accomplish our business's needs. Initial setup and adding additional employees is very, very simple. What do you dislike about When I Work? The only issues we ever have are with staff missing notifications. Not sure that this is a When I Work issue, but wish there was a texting feature to ...

What do you like best about When I Work? I find When I Work to be very user-friendly for both management and employees. It's easy to export hours for payroll into Gusto, which saves us a lot of time and greatly reduces the risk of human errors. Managing it on both the computer and the mobile app is straightforward. The interface is so intuitive that we rarely have to troubleshoot with our employees. They can do what they need to do, management can access what they need, and HR can see ...