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Compare Vision Helpdesk vs osTicket vs Zendesk Support vs Zoho Desk

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osTicket - Help Desk Software
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Overview

Description

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing
  • Starts from $12 , Billed Yearly
  • Starts from $9
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.4/10

9.6/10

User Ratings

4.3

(56)
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Software Demo

Demo

Features

Total Features

16 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12 , Billed Yearly
          • $9
          Pricing Plans
          • Starter Help Desk

            • $8 per Agent per Month billed Yearly

            • $10 per Agent per Month billed Monthly

            • $200 per Agent

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          • Pro Help Desk

            • Location : USA / UK / EU / IN

            • Free support and software updates

            • $16 per Agent per Month billed Yearly

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          • Satellite Help Desk

            • Location : USA / UK / EU / IN

            • Free support and software updates

            • $20 per Agent per Month billed Yearly

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          • Browse all pricing plans
          • Not Available
          Pricing Pagevision-helpdesk pricingosticket pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          92

          Very Good

          10

          Good

          0

          Poor

          1

          Terible

          0

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Quickheal

          Quickheal

          ecophos

          ecophos

          Healthpointe Solutions

          Healthpointe Solutions

          No Customers information available.

          Media and Screenshots

          Screenshots
          Incidents screenshot

          2 Screenshots

          Custom Fields screenshot

          11 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Vision Helpdesk and osTicket offer a Free Trial.

          Vision Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Vision Helpdesk Starts at $12/User/Month when Billed Yearly whereas for osTicket Starts at $9/User/Month.

          Some top alternatives to Vision Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Kayako, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, eStreamDesk, BoldDesk and Scopedesk.

          Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].