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Userlike vs Provide Support vs ZoomInfo Chat Comparison

Last updated:

Userlike

4.6(444 reviews)

Starting at $90 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…

Provide Support

4.5(85 reviews)

Starting at $8.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable o…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Userlike leads on user satisfaction with a 4.6-star rating across 444 reviews.

Userlike vs Provide Support vs ZoomInfo Chat — at a glance

FeatureUserlikeProvide SupportZoomInfo Chat
Rating4.6 / 54.5 / 5
Reviews44485
Starting price$90 /Month$8.25 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRSOC 2
Data residencyGlobalUSUS

Key differences between Userlike and Provide Support

  • Pricing: Userlike starts at $90 /Month, while Provide Support starts at $8.25 /Month.
  • User satisfaction: Userlike scores higher with a 4.6-star average.
  • Deployment: Userlike supports SaaS/Web/Cloud; Provide Support supports SaaS/Web/Cloud.

Compare Userlike vs Provide Support vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Userlike - Live Chat Software
Talk to an expert
Talk to an expert
Provide Support - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Userlike vs Provide Support vs ZoomInfo Chat comparison

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Biggest differences

Start here before you go deeper into features.

Userlike

Best for SMBs needing integrated website and mobile messaging chat support.

Choose if
  • You want seamless integration of website chat with WhatsApp and Messenger.
  • Your team requires good conversation memory for improved customer service.
  • You need a flexible, feature-rich platform with strong customer support responsiveness.
Consider alternatives if
  • Your company demands extensive UI customization beyond provided templates.
  • You prefer a very simple chat tool without advanced features or complexity.

Provide Support

Best for reliable, multi-site live chat with simple, flexible support management.

Choose if
  • You need to manage live chat across multiple websites from one platform.
  • Your team values a downloadable operator console plus mobile app for flexibility.
  • You want an intuitive, user-friendly interface that supports small to medium teams.
Consider alternatives if
  • Your company requires advanced reporting and analytics beyond basic capabilities.
  • You depend on extensive third-party integrations, especially with platforms like WordPress.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Userlike: Best for SMBs needing integrated website and mobile messaging chat support. Provide Support: Best for reliable, multi-site live chat with simple, flexible support management.

Description

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More about Provide Support

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $90 , Billed Yearly
  • Starts from $8.25 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.2/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(85)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Userlike has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Userlike, Provide Support and ZoomInfo Chat Compare on Features?

Total Features

7 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Userlike, Provide Support and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $90 , Billed Yearly
        • $8.25 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available

        Pricing Page

        Userlike pricing
        Provide Support pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Userlike vs Provide Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        293

        155

        12

        1

        1

        36

        16

        0

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations.

        What buyers like

        • Ease of use
        • Feature richness
        • Customer support responsiveness

        Common complaints

        • Initial complexity
        • Limited customization

        Buyer sentiment

        Users generally express positive sentiment highlighting the tool’s reliability, ease of use, and efficiency in handling multiple chats, while noting some limitations in onboarding and integrations.

        What buyers like

        • Ease of use
        • Reliable performance
        • Multi-site chat management

        Common complaints

        • Limited onboarding support
        • Integration issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly and effective UI with easy implementation

        • Quick and efficient setup with a wide range of features

        • Good conversation memory retention for improved customer service

        • Initial complexity for newcomers to activate and use all features

        • Some users find the richness of options overwhelming

        • Reliable and stable performance with minimal downtime

        • Ability to manage chat support for multiple websites from one platform

        • Intuitive and user-friendly interface for agents and customers

        • Limited onboarding instructions causing initial user confusion

        • Restricted reporting capabilities compared to competitors

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Userlike, Provide Support, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        NIIT

        NIIT

        Quality Logo

        Quality Logo

        Articulate

        Articulate

        No Customers information available.

        Media and Screenshots

        Screenshots

        Dashboard

        6 Screenshots

        Boost Sales and Website Credibility screenshot

        6 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Userlike or Provide Support?
        Userlike edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Userlike and Provide Support offer a free trial?
        Yes, both Userlike and Provide Support offer a free trial.
        What is the starting price of Userlike vs Provide Support?
        Userlike starts at $90 /Month. Provide Support starts at $8.25 /Month.
        What are the top alternatives to Userlike?
        Top alternatives to Userlike include ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat.
        What are the top alternatives to Provide Support?
        Top alternatives to Provide Support include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz.