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Tripleseat vs PlanPlus Online vs Bigin by Zoho CRM Comparison

Last updated:

Tripleseat

4.5(300 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms…

PlanPlus Online

4.6(33 reviews)

Starting at $12 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal management with task prioritiza…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

PlanPlus Online leads on user satisfaction with a 4.6-star rating across 33 reviews.

Tripleseat vs PlanPlus Online vs Bigin by Zoho CRM — at a glance

FeatureTripleseatPlanPlus OnlineBigin by Zoho CRM
Rating4.5 / 54.6 / 54.6 / 5
Reviews30033243
Starting priceContact for pricing$12 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forMedium Business, Small BusinessIndividuals, Freelancers / Consultants, Large EnterprisesSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalGlobal

Key differences between Tripleseat and PlanPlus Online

  • Pricing: PlanPlus Online starts at $12 /Month. Tripleseat pricing is not publicly listed.
  • Free trial: PlanPlus Online offers a free trial; Tripleseat does not.
  • Target audience: Tripleseat is built for Medium Business and Small Business, while PlanPlus Online targets Individuals and Freelancers / Consultants.
  • User satisfaction: PlanPlus Online scores higher with a 4.6-star average.
  • Deployment: Tripleseat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PlanPlus Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Tripleseat vs PlanPlus Online vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tripleseat - CRM Software
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PlanPlus Online - CRM Software
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Biggest differences

Start here before you go deeper into features.

Tripleseat

Best for

Medium Business, Small Business

PlanPlus Online

Best for medium businesses needing integrated CRM, project, and calendar management.

Choose if
  • You want a CRM that combines sales, project management, and calendar tasks in one platform.
  • Your team values customization based on Franklin Covey’s time management principles.
  • You need strong customer support to help navigate a moderately complex setup.
Consider alternatives if
  • Your organization requires a modern, highly intuitive user interface with minimal learning curve.
  • You operate outside the U.S. and need local date format support and seamless international syncing.

Bigin by Zoho CRM

Best for

Small Business

Tripleseat typically suits Medium Business and Small Business. PlanPlus Online tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management ... Read More about Tripleseat

PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal ... Read More about PlanPlus Online

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $12 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.2/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.53

(300)

4.61

(33)

Best Company Size

50 to 500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

PlanPlus Online

  • Streamlined Project Management: PlanPlus Online lets teams manage projects easily, allowing managers to track progress in real-time while team members update tasks smoothly.
  • Integrated Planning Tools: This platform combines task management, calendar scheduling, and goal tracking in one place. As a result, users can maintain clarity and focus, reducing the stress of juggling multiple tools.
  • Improved Collaboration Features: Built-in communication tools let team members share updates and feedback, keeping everyone engaged and informed.
Best fit

Best fit

PlanPlus Online

  • 50 to 500 employees
  • Consulting, Sales Automation, SaaS, and Project Management
  • Sales Managers, Account Executives, Business Development Representatives, and Project Managers
Watchouts

Reasons buyers look elsewhere

PlanPlus Online

  • Steep learning curve for new users — teams preferring simpler task management interfaces often switch to Asana or Monday.com
  • Pricing starts at $99/year for individuals but scales quickly; budget-conscious users gravitate toward free alternatives like Todoist or Microsoft To Do
  • Limited native integrations with Slack, Microsoft Teams, or Google Workspace — organizations relying on these platforms add dedicated collaboration tools

Software Demo

Demo

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Step 1 of 4

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How do Tripleseat, PlanPlus Online and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Tripleseat, PlanPlus Online and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $12 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • For Employees and Individual Achievers

          • Single User Personal Productivity

          • Get Organized

          • Discover your mission

          Show more +

        • For Business Owners and Team Leaders

          • Team Sales Success System

          • Capture every opportunity

          • Customizable Sales Process

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        PlanPlus Online pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Tripleseat vs PlanPlus Online User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        229

        80

        21

        0

        0

        27

        4

        1

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 330 reviews, with consistently positive feedback.

        What buyers like

        • User-friendly interface that simplifies event management tasks, even for non-technical users.
        • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
        • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

        Common complaints

        • Email communication issues, with messages sometimes landing in spam or being confusing for clients.
        • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
        • Complexities in less-used features like building templates, BEOs (Banquet Event Orders), and some menu items being non-intuitive to navigate.

        Buyer sentiment

        Users generally appreciate the platform’s comprehensive feature set and customization but note challenges with the interface and syncing.

        What buyers like

        • Feature integration
        • Customizability
        • Customer support

        Common complaints

        • User interface complexity
        • Syncing and data import issues

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Automates the booking process for efficiency.

        • Comprehensive contact management enhances organization.

        • PCI compliance ensures secure transactions.

        • Limited to hospitality applications.

        • Complexity may deter new users.

        • Comprehensive integration of tasks, calendars, CRM, and project management in one platform

        • Customization aligned with Franklin Covey’s principles for personal and professional goal alignment

        • Responsive and knowledgeable customer service

        • Outdated or unintuitive interface requiring significant learning effort

        • Lack of support for non-U.S. date formats causing inconvenience for international users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Tripleseat, PlanPlus Online, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Spin

        Spin

        Tao Group Hospitality

        Tao Group Hospitality

        Bouchon

        Bouchon

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        PlanPlus Online screenshot

        6 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Tripleseat or PlanPlus Online?
        PlanPlus Online edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Tripleseat and PlanPlus Online offer a free trial?
        PlanPlus Online offers a free trial. Tripleseat does not.
        What is the starting price of Tripleseat vs PlanPlus Online?
        Tripleseat starts at Contact for pricing. PlanPlus Online starts at $12 /Month.
        What are the top alternatives to Tripleseat?
        Top alternatives to Tripleseat include Bigin by Zoho CRM, Planning Pod, SimpleCRM, CRM.me, PlanPlus Online.
        What are the top alternatives to PlanPlus Online?
        Top alternatives to PlanPlus Online include Bigin by Zoho CRM, Freshbooks, Wrike, Smartsheet, Zoho Projects.