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Compare tawk.to vs Reamaze vs Zendesk Support vs Zoho Desk

tawk.to - Live Chat Software
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Reamaze - Help Desk Software
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Overview

Description

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $27.55 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.7/10

9.3/10

User Ratings
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Software Demo

Demo

Features

Total Features

9 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $27.55 , Billed Yearly
          Pricing Plans
          • Not Available
          • Basic

            • Unlimited Email Inboxes

            • Live Chat

            • Social Media Channels

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          • Pro

            • Includes features of Basic plan, plus

            • Manage Multiple Brands in one Account

            • Live View of Site Visitors

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          • Plus

            • Includes features of Pro plan, plus

            • Peek (Live Screensharing)

            • Departments (Staff Groups)

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          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          reamaze pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          Excellent

          108

          Very Good

          25

          Good

          4

          Poor

          2

          Terible

          0

          Expert's Review generated by AI

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Kabrita

          Kabrita

          Animatron

          Animatron

          Printful

          Printful

          Media and Screenshots

          Screenshots
          Dashboard

          4 Screenshots

          Contact Management

          3 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Reamaze offers Free Trial, but tawk.to does not.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Reamaze begins at $27.55/User/Month when Billed Yearly, while pricing details for tawk.to are unavailable.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Some top alternatives to Reamaze includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].