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SutiCRM vs Tapdesk vs Bigin by Zoho CRM Comparison

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SutiCRM

4.5(1 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SutiCRM is a straightforward CRM for small businesses and early-stage startups that need basic lead, contact, and opportunity management without the learning curve of larger platforms. It provides a clean, easy-to-learn…

Tapdesk

4.9(24 reviews)

Starting at $29.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Tapdesk is a CRM help desk software designed to eliminate the complexity of tracking customer relationship in sales environment. This CRM software uses paperless workflows and visually appealing dashboards to empower you…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Tapdesk leads on user satisfaction with a 4.9-star rating across 24 reviews.

SutiCRM vs Tapdesk vs Bigin by Zoho CRM — at a glance

FeatureSutiCRMTapdeskBigin by Zoho CRM
Rating4.5 / 54.9 / 54.6 / 5
Reviews124294
Starting price$10 /User/Month$29.99 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Installed - WindowsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyUSUSGlobal

Key differences between SutiCRM and Tapdesk

  • Pricing: SutiCRM starts at $10 /User/Month, while Tapdesk starts at $29.99 /Month.
  • User satisfaction: Tapdesk scores higher with a 4.9-star average.
  • Deployment: SutiCRM supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows; Tapdesk supports SaaS/Web/Cloud.

Compare SutiCRM vs Tapdesk vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SutiCRM - CRM Software
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Tapdesk - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

SutiCRM

Best for

Large Enterprises, Medium Business, Small Business

Tapdesk

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

SutiCRM typically suits Large Enterprises and Medium Business. Tapdesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SutiCRM is a straightforward CRM for small businesses and early-stage startups that need basic lead, contact, and opportunity management without the learning curve of larger platforms. It ... Read More about SutiCRM

Tapdesk is a CRM help desk software designed to eliminate the complexity of tracking customer relationship in sales environment. This CRM software uses paperless workflows and visually ... Read More about Tapdesk

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $10
  • Starts from $29.99
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.4/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)

4.9

(24)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do SutiCRM, Tapdesk and Bigin by Zoho CRM Compare on Features?

Total Features

17 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare SutiCRM, Tapdesk and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10
        • $29.99
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        SutiCRM pricing
        Tapdesk pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✗ No

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        SutiCRM vs Tapdesk User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        3

        0

        0

        0

        0

        21

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

        What buyers like

        • Simple design
        • Ideal for small businesses
        • Lead tracking

        Common complaints

        • Limited advanced features
        • Basic reporting capabilities
        • Not suitable for large enterprises

        Buyer sentiment

        Buyer sentiment is very strong across 21 reviews, with consistently positive feedback.

        What buyers like

        • Clean, simple User Interface (UI) makes it easy to use, even for non-technical users.
        • Onboarding process is straightforward and uncomplicated.
        • Advanced search engine is a standout feature, enabling effective lead generation and prospecting.

        Common complaints

        • Lacks a multi-step campaign builder, though reportedly in development.
        • Limited reporting functionality, which might not meet the needs of advanced users.
        • Some users found the feature set overwhelming due to multiple functionalities.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Designed for small businesses

        • Intuitive user interface

        • Covers essential CRM functions

        • Limited scalability for larger teams

        • Basic reporting tools

        • Simplifies customer relationship tracking effectively.

        • Visually appealing dashboards enhance user experience.

        • Real-time insights empower informed decision-making.

        • Advanced features may be limited compared to competitors.

        • User adoption might take time due to new workflows.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used SutiCRM, Tapdesk, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Cipla

        Cipla

        Ovations

        Ovations

        Mahindra finance

        Mahindra finance

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Tapdesk screenshot

        11 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SutiCRM or Tapdesk?
        Tapdesk edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SutiCRM and Tapdesk offer a free trial?
        Yes, both SutiCRM and Tapdesk offer a free trial.
        What is the starting price of SutiCRM vs Tapdesk?
        SutiCRM starts at $10 /User/Month. Tapdesk starts at $29.99 /Month.
        What are the top alternatives to SutiCRM?
        Top alternatives to SutiCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Tapdesk?
        Top alternatives to Tapdesk include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.