SurveyMonkey vs 123FormBuilder Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
123FormBuilder
Starting at $19.99 /Month
- Large Enterprises
- Medium Business
123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notific…
SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.
SurveyMonkey vs 123FormBuilder — at a glance
| Feature | SurveyMonkey | 123FormBuilder |
|---|---|---|
| Rating | 5.0 / 5 | 4.3 / 5 |
| Reviews | 23 | 593 |
| Starting price | $25 /User/Month | $19.99 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between SurveyMonkey and 123FormBuilder
- Pricing: SurveyMonkey starts at $25 /User/Month, while 123FormBuilder starts at $19.99 /Month.
- Free trial: SurveyMonkey offers a free trial; 123FormBuilder does not.
- Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while 123FormBuilder targets Large Enterprises and Medium Business.
- User satisfaction: SurveyMonkey scores higher with a 5.0-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 123FormBuilder supports SaaS/Web/Cloud.
SurveyMonkey vs 123FormBuilder — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Best for small to mid-sized teams needing easy, unlimited online form creation.
- You want a user-friendly drag-and-drop interface with quick form setup.
- You need unlimited free forms without any download or setup fees.
- You require seamless integration with popular tools like Zendesk and Salesforce.
- Your enterprise demands extensive third-party app integrations beyond available options.
- You seek highly advanced customization without relying on vendor support.
SurveyMonkey: Best for easy, customizable surveys in market and employee research. 123FormBuilder: Best for small to mid-sized teams needing easy, unlimited online form creation.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | 123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing ... Read More about 123FormBuilder |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyMonkey and 123FormBuilder Compare on Features?
Total Features | 16 Features | 26 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and 123FormBuilder on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Box  intuit |  Airbus  University of Oxford  LG |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  6 Videos |  4 Videos |
Top Alternatives to SurveyMonkey and 123FormBuilder in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or 123FormBuilder?
- SurveyMonkey edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and 123FormBuilder offer a free trial?
- SurveyMonkey offers a free trial. 123FormBuilder does not.
- What is the starting price of SurveyMonkey vs 123FormBuilder?
- SurveyMonkey starts at $25 /User/Month. 123FormBuilder starts at $19.99 /Month.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to 123FormBuilder?
- Top alternatives to 123FormBuilder include Formsite, Typeform, Jotform, MightyForms, stepFORM.