IBM
Yes, both Sugester and BoldDesk offer a Free Trial.
Sugester is designed for Large Enterprises, Medium Business and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Sugester Starts at $9/User/Month whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.
Some top alternatives to Sugester includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Teamwork Desk, HelpDesk, Jitbit Helpdesk, Desky, ReadyDesk, Sitehelpdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.