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8.9

Spot Score

Sugester - Help Desk Software

Sugester In-depth Pricing Details

Simplify client management with efficient ticket tracking.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • Starts from $9/User/Month, also offers free forever plan

  • Free Trial available

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Sugester Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Sugester Pricing

  • Starts from $9/User/Month

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Free Forever

  • 3 users

  • Send 100 emails per month

Pro

$9

/User/Month

  • Users : 5

  • Monthly email send limits : 1000 / agent

  • Limit of clients /email lists : 1000

  • Email boxes : 10

  • Unlimited Own SMTP

  • Projects : 30

  • Live chats : 1

  • Live chat conversations limits : 5000

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Max

$19

/User/Month

  • Users : Unlimited

  • Monthly email send limits : 5000 / agent

  • Limit of clients /email lists : 20000

  • Email boxes : 30

  • Includes features of Pro plan, plus

  • Unlimited Projects

  • Live chats : 5

  • Live chat conversations limits : 10000

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Enterprise

$39

/User/Month

  • Includes features of Max plan, plus

  • Monthly email send limits : 10000 /agent

  • Limit of clients /email lists : 100000

  • Unlimited Email boxes

  • Unlimited Own SMTP

  • Unlimited Projects

  • Unlimited Live chats

  • Unlimited Live chat conversations limits

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Screenshots of the Sugester Pricing Page

Disclaimer: Pricing information for Sugester is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Sugester?

  • Sugester offers basic integrations, such as with Google Drive, but lacks support for popular tools like Slack, Microsoft Teams, and CRM platforms. This can hinder seamless workflows for teams relying on these tools.

  • While Sugester provides reporting features, they are relatively basic and may not meet the needs of businesses requiring advanced analytics and customizable dashboards for in-depth insights.

  • Some users have reported that the user interface could be improved aesthetically, and there have been mentions of occasional glitches disrupting workflow, which could impact the efficiency of support operations.

  • Sugester offers automation features like macros and filters, but they may not be as robust or customizable as those offered by other help desk solutions, potentially limiting efficiency gains.

  • Some users have noted that Sugester may be better suited for small to medium-sized businesses, and its features might not scale effectively for larger enterprises with more complex support needs.

  • There is limited information available regarding Sugester's mobile application, and users may find it lacking in features or functionality compared to other help desk solutions with more robust mobile support.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Sugester software offers Free Trial.

Sugester offers Free Trial, Freemium, Subscription.

The starting price of Sugester is $9/User/Month

Sugester Support

Contact

+44 330 822 0399

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Warsaw, Poland

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].