SolarWinds Service Desk vs Vertask - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SolarWinds Service Desk (166) Get Quote Get Quote	Vertask (4) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More	Vertask is an affordable and flexible service desk software that is designed to help optimize and accelerate any business providing services. Vertask's powerful ITIL-based knowledge ... Read More
Entry Level Pricing	Starts from $19	Starts from $5
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	4.4 (1874)	4.8 (1)
	Get Quote	Get Quote

Software Demo

Demo

What Do SolarWinds Service Desk and Vertask Cost?

Pricing Option
Starting From	$19	$5
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

SolarWinds Service Desk User Reviews & Rating Comparison

User Ratings	4.4 (based on 1874 reviews)	4.8 (based on 1 reviews)
Rating Distribution	Excellent 97 Very Good 61 Good 6 Poor 1 Terible 1	Excellent 1 Very Good 3 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	6 Screenshots	No screenshots available.
Videos	1 Videos	3 Videos

Top Alternatives to SolarWinds Service Desk and Vertask in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Ivanti Service Manager 3.8	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SolarWinds Service Desk and Vertask offer a Free Trial.

SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Vertask is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SolarWinds Service Desk Starts at $19/User/Month whereas for Vertask Starts at $5/Month.

Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

Some top alternatives to Vertask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, osTicket, TOPdesk, ReadyDesk, HESK, BoldDesk and Richdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

SolarWinds Service Desk vs Vertask - Which Service Desk Software Platform Is Better in July 2025?