Compare SnapEngage vs LivePerson vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SnapEngage (138) Get Quote Get Quote	LivePerson (309) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More	LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More
Entry Level Pricing	Starts from $16	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.3/10	8.9/10
User Ratings	4.5 (156)	3.7 (214)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	$16	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 156 reviews)	3.7 (based on 214 reviews)
Rating Distribution	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1	Excellent 182 Very Good 58 Good 12 Poor 12 Terible 45
Expert's Review generated by AI	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more	LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more
Pros and Cons	Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.	Allows for managing messaging channels efficiently, including social networks and WhatsApp. Customer support is approachable and responsive, providing positive experiences. Empowers businesses with AI features for automating tasks and improving efficiency. Provides tools for omnichannel messaging solutions, benefiting both businesses and customers. Some users find the reporting suite cumbersome and require more user-friendly options. Limited modularity in pricing may restrict access to all features.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce Marketing Cloud Account Engagem...

Customers

Customers	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_2	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	2 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Crisp 4.3	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SnapEngage offers Free Trial, but LivePerson does not.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

LivePerson is designed for Large Enterprises, Medium Business and Small Business.

The starting price of SnapEngage begins at $16/User/Month, while pricing details for LivePerson are unavailable.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SnapEngage vs LivePerson vs ZoomInfo Chat

SnapEngage

LivePerson

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure