Compare SnapEngage vs JivoChat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SnapEngage (138) Get Quote Get Quote	JivoChat (92) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More	JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More
Entry Level Pricing	Starts from $16	Starts from $13 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.3/10	9.6/10
User Ratings	4.5 (156)	4.2 (106)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	9 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16	$13 , Billed Yearly
Pricing Plans	Not Available	Basic Get Started Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps Show more + Professional Get Started All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 156 reviews)	4.2 (based on 106 reviews)
Rating Distribution	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1	Excellent 61 Very Good 6 Good 3 Poor 1 Terible 21
Expert's Review generated by AI	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more	Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more
Pros and Cons	Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.	Easy to use and integrate with various systems, making it convenient for businesses to connect with customers. Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently. Offers modern interface design, simple setup, and customization options, enhancing the user experience. Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience. Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Bitrix24 3.9 (876 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)

Customers

Customers	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_2	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Crisp 4.3	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SnapEngage and JivoChat offer a Free Trial.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

JivoChat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SnapEngage Starts at $16/User/Month whereas for JivoChat Starts at $13/User/Month when Billed Yearly.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SnapEngage vs JivoChat vs ZoomInfo Chat

SnapEngage

JivoChat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure