Compare SherpaDesk vs SysAid vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

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User reviews

Integratons

Media & Screenshots

Alternatives

	SherpaDesk (29) Get Quote Get Quote	SysAid (695) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More	SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More
Entry Level Pricing	Starts from $9	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.9/10	9.8/10
User Ratings	4.5 (34)	4.5 (1059)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	39 Features	16 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 34 reviews)	4.5 (based on 1059 reviews)
Rating Distribution	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0	Excellent 577 Very Good 85 Good 23 Poor 4 Terible 6
Expert's Review generated by AI	SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more	No Expert ai Review available for the product
Pros and Cons	SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency. The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff. SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing. The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person. SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs. As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Adobe Titan Coca-Cola

Media and Screenshots

Screenshots	1 Screenshots	9 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SherpaDesk and SysAid offer a Free Trial.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

SysAid is designed for Large Enterprises, Medium Business and Small Business.

The starting price of SherpaDesk begins at $9per Tech, while pricing details for SysAid are unavailable.

Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SherpaDesk vs SysAid vs Zendesk Support vs Zoho Desk

SherpaDesk

SysAid

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure