Compare Salesforce Service Cloud vs HESK vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce Service Cloud (780) Get Quote Get Quote	HESK (5) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More	HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More
Entry Level Pricing	Starts from $25 , yearly	Starts from $24.91 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	8.6/10
User Ratings	4.6 (1867)	5 (4)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	17 Features	11 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25 , yearly	$24.91 , Billed Yearly
Pricing Plans	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans	HESK Cloud Get Started 10 Support Agents 10 GB file upload space Statistics module Show more + HESK Cloud Plus Get Started Unlimited Support Agents 50 GB file upload space Escalate module Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 1867 reviews)	5 (based on 4 reviews)
Rating Distribution	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0	Excellent 4 Very Good 1 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Ticketmaster IBM NBC	Flavourart Department of Education Cira

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce Service Cloud and HESK offer a Free Trial.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

HESK is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Salesforce Service Cloud Starts at $25/user/month when yearly whereas for HESK Starts at $24.91/Month when Billed Yearly.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce Service Cloud vs HESK vs Zendesk Support vs Zoho Desk

Salesforce Service Cloud

HESK

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure