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Reamaze - Help Desk Software
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Overview

Description

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

Entry Level Pricing
  • Starts from $27.55 , Billed Yearly
  • Starts from $8.25 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.3/10

User Ratings

4.5

(85)
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Software Demo

Demo

Features

Total Features

24 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $27.55 , Billed Yearly
          • $8.25 , Billed Yearly
          Pricing Plans
          • Basic

            • Unlimited Email Inboxes

            • Live Chat

            • Social Media Channels

            Show more +

          • Pro

            • Includes features of Basic plan, plus

            • Manage Multiple Brands in one Account

            • Live View of Site Visitors

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          • Plus

            • Includes features of Pro plan, plus

            • Peek (Live Screensharing)

            • Departments (Staff Groups)

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          108

          Very Good

          25

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Kabrita

          Kabrita

          Animatron

          Animatron

          Printful

          Printful

          NIIT

          NIIT

          Quality Logo

          Quality Logo

          Articulate

          Articulate

          Media and Screenshots

          Screenshots
          Contact Management

          3 Screenshots

          Boost Sales and Website Credibility screenshot

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Reamaze and Provide Support offer a Free Trial.

          Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Reamaze Starts at $27.55/User/Month when Billed Yearly whereas for Provide Support Starts at $8.25/Month when Billed Yearly.

          Some top alternatives to Reamaze includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].