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Pivotal CRM vs Prophet CRM vs Bigin by Zoho CRM Comparison

Last updated:

Pivotal CRM

3.5(54 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Pivotal CRM is a customizable CRM for mid-sized to large enterprises in industries like financial services and manufacturing that need to consolidate customer data, manage pipelines, and run marketing campaigns across de…

Prophet CRM

5.0(27 reviews)

Starting at $25 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs and Accounts, schedule meetings a…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Prophet CRM leads on user satisfaction with a 5.0-star rating across 27 reviews.

Pivotal CRM vs Prophet CRM vs Bigin by Zoho CRM — at a glance

FeaturePivotal CRMProphet CRMBigin by Zoho CRM
Rating3.5 / 55.0 / 54.6 / 5
Reviews5427243
Starting priceContact for pricing$25 /User/Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
Certifications
Data residencyUSGlobal

Key differences between Pivotal CRM and Prophet CRM

  • Pricing: Prophet CRM starts at $25 /User/Month. Pivotal CRM pricing is not publicly listed.
  • Target audience: Pivotal CRM is built for Large Enterprises and Medium Business, while Prophet CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Prophet CRM scores higher with a 5.0-star average.
  • Deployment: Pivotal CRM supports SaaS/Web/Cloud, Mobile - iOS; Prophet CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Pivotal CRM vs Prophet CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pivotal CRM - CRM Software
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Prophet CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Pivotal CRM

Best for

Large Enterprises, Medium Business

Prophet CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Pivotal CRM typically suits Large Enterprises and Medium Business. Prophet CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pivotal CRM is a customizable CRM for mid-sized to large enterprises in industries like financial services and manufacturing that need to consolidate customer data, manage pipelines, and ... Read More about Pivotal CRM

Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs ... Read More about Prophet CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $25
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.9/10

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.49

(54)

4.96

(27)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Pivotal CRM, Prophet CRM and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pivotal CRM, Prophet CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $25
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Prophet CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        Data Residency

        🇺🇸 US

        Pivotal CRM vs Prophet CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        13

        22

        9

        8

        2

        26

        1

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed across 54 reviews, so it is worth reviewing the tradeoffs closely.

        What buyers like

        • Highly customizable workflows and fields to match business needs.
        • Manages customer interactions through email, chat, ticketing, and dashboards.
        • Automates sales, marketing, and support processes.

        Common complaints

        • Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features.
        • Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users.
        • Frequent performance issues, such as lagging, crashing, and slow load times, particularly when handling large datasets.

        Buyer sentiment

        Buyer sentiment is very strong across 27 reviews, with consistently positive feedback.

        What buyers like

        • Integrates directly with Microsoft Outlook, reducing the learning curve for Outlook users.
        • Interface simplifies CRM tasks like lead tracking, reporting, and data categorization.
        • Excellent customer support, providing prompt and helpful responses; highly regarded by users.

        Common complaints

        • Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
        • Limited ability to share custom views with other team members, reducing collaborative potential.
        • Some areas, like mobile platform functionality, initially lacked parity with the desktop version, though improvements have been made.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly customizable workflows and fields to match business needs.

        • Manages customer interactions through email, chat, ticketing, and dashboards.

        • Automates sales, marketing, and support processes.

        • Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features.

        • Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users.

        • Affordable pricing makes it accessible.

        • Comprehensive features cover essential CRM needs.

        • Built-in marketing tools enhance user capabilities.

        • Mobile functionality is limited.

        • User interface may feel outdated.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Pivotal CRM, Prophet CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pivotal CRM or Prophet CRM?
        Prophet CRM edges out the other on user ratings (5.0 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pivotal CRM and Prophet CRM offer a free trial?
        Neither Pivotal CRM nor Prophet CRM currently lists a free trial.
        What is the starting price of Pivotal CRM vs Prophet CRM?
        Pivotal CRM starts at Contact for pricing. Prophet CRM starts at $25 /User/Month.
        What are the top alternatives to Pivotal CRM?
        Top alternatives to Pivotal CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
        What are the top alternatives to Prophet CRM?
        Top alternatives to Prophet CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).