Which is better, Pipeliner CRM or Second CRM?

Pipeliner CRM edges out Second CRM based on user ratings across 595 reviews. That said, the best pick depends on your workflow — Second CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Pipeliner CRM and Second CRM?

Key differences between Pipeliner CRM and Second CRM include pricing (Pipeliner CRM starts at $65 vs Second CRM at $4.25); free trial availability (Pipeliner CRM offers one, Second CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Pipeliner CRM and Second CRM offer a Free trial?

Pipeliner CRM offers Free Trial, but Second CRM does not.

Who are the typical users of Pipeliner CRM?

Pipeliner CRM is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Second CRM?

Second CRM is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Pipeliner CRM and Second CRM?

Pricing for Pipeliner CRM starts at $65/User/Month, whereas Second CRM starts at $4.25/User/Month.

What are the best alternatives to Pipeliner CRM?

Some top alternatives to Pipeliner CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Second CRM?

Some top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Pipeliner CRM vs Second CRM vs Bigin by Zoho CRM Comparison

Last updated: May 20, 2026

Pipeliner CRM

4.7(595 reviews)

Starting at $65 /User/Month

Free Trial
Large Enterprises
Medium Business

Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be…

View Pricing Read Reviews

Second CRM

3.5(2 reviews)

Starting at $4.25 /User/Month

Large Enterprises
Medium Business

Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information across all channels, Second CRM help…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Pipeliner CRM leads on user satisfaction with a 4.7-star rating across 595 reviews.

Pipeliner CRM vs Second CRM vs Bigin by Zoho CRM — at a glance

Feature	Pipeliner CRM	Second CRM	Bigin by Zoho CRM
Rating	4.7 / 5	3.5 / 5	4.3 / 5
Reviews	595	2	119
Starting price	$65 /User/Month	$4.25 /User/Month	$7 /User/Month
Free trial	Yes	No	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	—	Available
Support modes	Business Hours, Online	Online	Business Hours, Online
Certifications	GDPR	SOC 2	—
Data residency	Global	US	Global

Key differences between Pipeliner CRM and Second CRM

Pricing: Pipeliner CRM starts at $65 /User/Month, while Second CRM starts at $4.25 /User/Month.
Free trial: Pipeliner CRM offers a free trial; Second CRM does not.
User satisfaction: Pipeliner CRM scores higher with a 4.7-star average.
Deployment: Pipeliner CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Second CRM supports SaaS/Web/Cloud.

Compare Pipeliner CRM vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Pipeliner CRM (480) Talk to an expert Talk to an expert	Second CRM (2) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Pipeliner CRM

Best for sales teams needing a visual, customizable CRM with offline access.

Choose if

You want an intuitive visual pipeline to easily track sales processes.
Your team requires highly customizable dashboards and robust analytics.
You need offline and mobile CRM access for work without internet.

Consider alternatives if

You require fast, seamless email and contact synchronization.
You depend on frequent automated customized report delivery via email.

Second CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Pipeliner CRM typically suits Large Enterprises and Medium Business. Second CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. ... Read More about Pipeliner CRM	Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information ... Read More about Second CRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $65	Starts from $4.25 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	9.1/10	8.5/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.7 (595)	3.5 (2)	4.3 (119)
Best Company Size	50-500 employeesMedium to Large Enterprises	—	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pipeliner CRM

Intuitive Visual Pipeline: With Pipeliner CRM’s unique visual pipeline interface, managers can effortlessly track sales processes at a glance. This makes it easier for you to identify bottlenecks and optimize workflows, leading to better decision-making.
Robust Reporting & Analytics: You’ll appreciate the advanced analytics tools that provide real-time insights into your sales performance. The customizable dashboards allow administrators to tailor reports that align with your specific business goals, enabling more strategic planning.
Enhanced Collaboration: Pipeliner fosters teamwork by allowing team members to share information seamlessly. Executives will find that improved communication across departments leads to a more cohesive approach to achieving sales targets.

Second CRM

No key benefits available yet.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Pipeliner CRM

50 to 500 employees.
Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

Second CRM

No best-fit guidance available yet.

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Pipeliner CRM

Users may seek alternatives to Pipeliner CRM due to its pricing structure, which some might find less competitive compared to other CRM options that offer similar features at a lower cost.
Organizations experiencing rapid growth may require more customizable solutions than Pipeliner CRM offers, prompting them to explore alternatives that can better scale with their evolving needs.
Some users might find Pipeliner’s user interface less intuitive than desired, leading them to consider other CRMs that provide a more user-friendly experience and streamlined navigation.

Second CRM

No alternatives guidance available yet.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Pipeliner CRM, Second CRM and Bigin by Zoho CRM Compare on Features?

Total Features	9 Features	9 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Pipeliner CRM, Second CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$65	$4.25 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Second CRM Foundation Get Started Centralize Customer Database Plan and Track Customer interactions Calendaring and Reminders Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	—	✗ No
GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Data Encryption	✓ Yes	—
Audit Logs	—	✓ Yes
Data Residency	🌐 Global	🇺🇸 US

Pipeliner CRM vs Second CRM User Reviews & Rating Comparison

User Ratings	4.7 (based on 595 reviews)	3.5 (based on 2 reviews)	4.3 (based on 119 reviews)
Rating Distribution	415 55 10 0 0	0 2 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall, buyers praise Pipeliner CRM for its intuitive visual interface, robust reporting, and offline capabilities, though some find initial navigation challenging and desire better reporting features. What buyers like Ease of use Customizable reporting Offline and mobile access Common complaints Complex initial navigation Limitations in data editing and reporting features	Buyer sentiment Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts. What buyers like Second CRM provides a single view of all customer data, improving decision-making and workflow. Teams can work with a common language, enhancing collaboration and efficiency. Quick access to contextually relevant information makes it easier to serve customers. Common complaints Initial setup may be time-consuming for larger teams or businesses with complex workflows. New users may experience a learning curve when first getting started with the platform. While useful, advanced customization might be limited without technical expertise.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Intuitive visual pipeline interface for easy sales process tracking Highly customizable dashboards and robust reporting & analytics Offline and mobile capabilities ensuring access without network Limitations in editing or revising saved information Initial navigation can be overwhelming without thorough onboarding	Offers a comprehensive view of customer interactions. Facilitates better communication among team members. Contextual insights drive informed decision-making. Customization may be limited for specific needs. New users might find it complex initially.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Choice Hotels Asia-Pac Mactech Drummond	McDonald's Malaysiakini MDEC	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	4 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Pipeliner CRM or Second CRM?: Pipeliner CRM edges out the other on user ratings (4.7 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Pipeliner CRM and Second CRM offer a free trial?: Pipeliner CRM offers a free trial. Second CRM does not.
What is the starting price of Pipeliner CRM vs Second CRM?: Pipeliner CRM starts at $65 /User/Month. Second CRM starts at $4.25 /User/Month.
What are the top alternatives to Pipeliner CRM?: Top alternatives to Pipeliner CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Second CRM?: Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Pipeliner CRM vs Second CRM vs Bigin by Zoho CRM Comparison

Pipeliner CRM

Second CRM

Bigin by Zoho CRM

Pipeliner CRM vs Second CRM vs Bigin by Zoho CRM — at a glance

Key differences between Pipeliner CRM and Second CRM

Compare Pipeliner CRM vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Pipeliner CRM

Second CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Pipeliner CRM, Second CRM and Bigin by Zoho CRM Compare on Features?

Compare Pipeliner CRM, Second CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Pipeliner CRM vs Second CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions