Pipeliner CRM vs Kapture CRM vs Bigin by Zoho CRM Comparison
Pipeliner CRM
Starting at $65 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be…
Kapture CRM
Starting at $15 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to you…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Pipeliner CRM leads on user satisfaction with a 4.7-star rating across 595 reviews.
Pipeliner CRM vs Kapture CRM vs Bigin by Zoho CRM — at a glance
| Feature | Pipeliner CRM | Kapture CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.7 / 5 | 4.4 / 5 | 4.3 / 5 |
| Reviews | 595 | 24 | 119 |
| Starting price | $65 /User/Month | $15 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | GDPR | — |
| Data residency | Global | US | Global |
Key differences between Pipeliner CRM and Kapture CRM
- Pricing: Pipeliner CRM starts at $65 /User/Month, while Kapture CRM starts at $15 /User/Month.
- User satisfaction: Pipeliner CRM scores higher with a 4.7-star average.
- Deployment: Pipeliner CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Kapture CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Pipeliner CRM vs Kapture CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for sales teams needing a visual, customizable CRM with offline access.
- You want an intuitive visual pipeline to easily track sales processes.
- Your team requires highly customizable dashboards and robust analytics.
- You need offline and mobile CRM access for work without internet.
- You require fast, seamless email and contact synchronization.
- You depend on frequent automated customized report delivery via email.
Large Enterprises, Medium Business, Small Business
Small Business
Pipeliner CRM typically suits Large Enterprises and Medium Business. Kapture CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. ... Read More about Pipeliner CRM | Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More about Kapture CRM | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 9.0/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesMedium to Large Enterprises | 50–500 Employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Intuitive Visual Pipeline: With Pipeliner CRM’s unique visual pipeline interface, managers can effortlessly track sales processes at a glance. This makes it easier for you to identify bottlenecks and optimize workflows, leading to better decision-making.
- Robust Reporting & Analytics: You’ll appreciate the advanced analytics tools that provide real-time insights into your sales performance. The customizable dashboards allow administrators to tailor reports that align with your specific business goals, enabling more strategic planning.
- Enhanced Collaboration: Pipeliner fosters teamwork by allowing team members to share information seamlessly. Executives will find that improved communication across departments leads to a more cohesive approach to achieving sales targets.
- Mobile CRM Capabilities: Kapture CRM offers mobile access, allowing field sales representatives to track their activities, log expenses, and manage leads on the go.
- Advanced Ticketing System: The CRM includes a robust ticketing system that helps manage customer inquiries and support requests efficiently.
- Customizable Workflows: Users can tailor workflows to meet their specific business needs, enhancing operational efficiency.
No key benefits available yet.
Best fit
- 50 to 500 employees.
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 50–500 Employees
- E-commerce, Retail, Hospitality, Telecommunications, Information Technology
- Sales Manager, Customer Support Manager, IT Manager, Operations Manager
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Pipeliner CRM due to its pricing structure, which some might find less competitive compared to other CRM options that offer similar features at a lower cost.
- Organizations experiencing rapid growth may require more customizable solutions than Pipeliner CRM offers, prompting them to explore alternatives that can better scale with their evolving needs.
- Some users might find Pipeliner’s user interface less intuitive than desired, leading them to consider other CRMs that provide a more user-friendly experience and streamlined navigation.
- Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.
- Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.
- Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.
No alternatives guidance available yet.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Pipeliner CRM, Kapture CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 9 Features | 34 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Pipeliner CRM, Kapture CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Pipeliner CRM vs Kapture CRM User Reviews & Rating Comparison
User Ratings | |||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, buyers praise Pipeliner CRM for its intuitive visual interface, robust reporting, and offline capabilities, though some find initial navigation challenging and desire better reporting features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 47 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Choice Hotels Asia-Pac  Mactech  Drummond |  Treebo  SOS Children's Village  FCM Travel Solutions |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  4 Videos |  4 Videos |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Crm Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Pipeliner CRM or Kapture CRM?
- Pipeliner CRM edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Pipeliner CRM and Kapture CRM offer a free trial?
- Yes, both Pipeliner CRM and Kapture CRM offer a free trial.
- What is the starting price of Pipeliner CRM vs Kapture CRM?
- Pipeliner CRM starts at $65 /User/Month. Kapture CRM starts at $15 /User/Month.
- What are the top alternatives to Pipeliner CRM?
- Top alternatives to Pipeliner CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Kapture CRM?
- Top alternatives to Kapture CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.