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PhoneBurner vs Dialer360 vs Nextiva Comparison

Last updated:

PhoneBurner

4.4(126 reviews)

Starting at $126 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Enhance your outbound productivity with PhoneBurner, a cloud-based power dialer and sales acceleration platform. Say goodbye to repetitive tasks and tedious workflows, and engage with up to 4x more contacts per hour. Use…

Dialer360

3.8(1 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web…

Nextiva

4.4(1,473 reviews)

Starting at $18.95 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voic…

PhoneBurner leads on user satisfaction with a 4.4-star rating across 126 reviews.

PhoneBurner vs Dialer360 vs Nextiva — at a glance

FeaturePhoneBurnerDialer360Nextiva
Rating4.4 / 53.8 / 54.4 / 5
Reviews12611,473
Starting price$126 /User/MonthContact for pricing$18.95 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Dialer SoftwareCall Center SoftwareCall Center Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between PhoneBurner and Dialer360

  • Pricing: PhoneBurner starts at $126 /User/Month. Dialer360 pricing is not publicly listed.
  • Target audience: PhoneBurner is built for Large Enterprises and Medium Business, while Dialer360 targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: PhoneBurner scores higher with a 4.4-star average.
  • Deployment: PhoneBurner supports SaaS/Web/Cloud; Dialer360 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare PhoneBurner vs Dialer360 vs Nextiva — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Dialer Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PhoneBurner - Auto Dialer Software
Talk to an expert
Talk to an expert
Dialer360 - Call Center Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

PhoneBurner

Best for outbound sales teams needing efficient single-line power dialing.

Choose if
  • You want to boost outbound call volume with a streamlined, easy-to-use dialer.
  • Your team benefits from integrated CRM features for seamless sales workflows.
  • You need strong customer support for onboarding and ongoing assistance.
Consider alternatives if
  • Your organization requires multi-line dialing for telemarketing campaigns.
  • You need highly customizable or complex dialing workflows beyond simple setups.

Dialer360

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Nextiva

Best for SMBs needing reliable, easy-to-use cloud call center with multi-channel support.

Choose if
  • You want a simple, streamlined setup with fast issue resolution.
  • Your team relies on integrated voice, video, chat, and social media communication.
  • You prioritize reliable call quality with minimal dropped calls or audio issues.
Consider alternatives if
  • Your company requires highly customized or complex call center workflows.
  • You need extensive on-premises telephony infrastructure rather than cloud-based solutions.

PhoneBurner typically suits Large Enterprises and Medium Business. Dialer360 tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Enhance your outbound productivity with PhoneBurner, a cloud-based power dialer and sales acceleration platform. Say goodbye to repetitive tasks and tedious workflows, and engage with up to ... Read More about PhoneBurner

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone ... Read More about Dialer360

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More about Nextiva

Entry Level Pricing

  • Starts from $126 , Billed Yearly
  • Not Available
  • Starts from $18.95 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

8.1/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

3.8

(1)

Best Company Size

51-500 employees500+ employees
10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Nextiva

  • Streamlined Communication: With Nextiva’s intuitive platform, your team can effortlessly collaborate across multiple channels—voice, video, and chat—ensuring everyone stays connected no matter where they are. Imagine the productivity boost when your employees can communicate seamlessly!
  • Advanced Analytics: Nextiva provides robust analytics tools that allow you to gain insights into call metrics and customer interactions. By leveraging this data, you can make informed decisions that enhance your customer service experience and improve overall business performance.
  • Scalability at Its Best: Whether you’re a small startup or a large enterprise, Nextiva easily scales with your business growth. As you expand, adding new users and features is straightforward, ensuring that your communication needs are always met.
Best fit

Best fit

Nextiva

  • 10 to 500 employees
  • SaaS, Consulting, Martech, and Sales Automation
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Dialer360

No alternatives guidance available yet.

Nextiva

  • Users may seek alternatives to Nextiva due to pricing concerns, especially if their business requires a more budget-friendly solution without sacrificing essential features or call quality.
  • Some businesses might find that Nextiva lacks specific integrations with existing software tools, prompting them to explore options that offer better compatibility with their current systems.
  • Companies experiencing issues with customer support responsiveness could consider alternatives that provide more reliable and accessible service, ensuring their communication needs are promptly addressed.

Software Demo

Demo

No software demo available

PhoneBurner has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do PhoneBurner, Dialer360 and Nextiva Compare on Features?

Total Features

0 Features

7 Features

8 Features

Unique Features

No features

No unique features

No unique features

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Get Quote

Compare PhoneBurner, Dialer360 and Nextiva on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $126 , Billed Yearly
        • Not Available
        • $18.95 , Billed Yearly

        Pricing Plans

        • Premium

          • Unlimited Power Dialing

          • CRM (+ integrations available)

          • Voicemail Drop

          Show more +

        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans

        Pricing Page

        PhoneBurner pricing
        Dialer360 pricing
        Nextiva pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        Single Sign-On (SSO)

        Multi-Factor Auth (MFA)

        Data Encryption

        Audit Logs

        Data Residency

        🌐 Global
        🇺🇸 US

        PhoneBurner vs Dialer360 User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        210

        14

        8

        2

        4

        0

        1

        0

        0

        0

        5081

        612

        151

        70

        341

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users consistently praise PhoneBurner for its ease of use, efficient dialing, and excellent customer support, though some note limitations in multi-line dialing.

        What buyers like

        • Ease of use
        • CRM integration
        • Customer support

        Common complaints

        • Limited multi-line dialing
        • Complexity for advanced features

        Buyer sentiment

        Buyer sentiment is mixed to positive across 1 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Centralized contact management
        • Customizable web phone
        • VOIP integration options

        Common complaints

        • Limited advanced features
        • Basic reporting capabilities
        • May require additional setup for VOIP

        Buyer sentiment

        Users consistently praise Nextiva for its reliability, excellent customer support, and ease of setup, with minor complaints about chat responsiveness and support wait times.

        What buyers like

        • Reliability of call quality
        • Customer support quality
        • Ease of setup and upgrades

        Common complaints

        • Chat service delays
        • Long support hold times

        Pros and Cons

        • Streamlines calling processes while acting as a full CRM

        • Easy to use interface with seamless CRM integrations

        • Excellent customer support for onboarding and ongoing assistance

        • Limited multi-line dialing capabilities

        • May require additional support for complex features and customization

        • Centralized management simplifies contact organization.

        • Customizable web phone enhances user experience.

        • VOIP integration provides flexibility in communication.

        • Lacks some advanced features found in competitors.

        • Reporting capabilities may not meet all needs.

        • Reliable service with no dropped calls or audio issues

        • Excellent and responsive customer support

        • Smooth setup process and fast issue resolution

        • Occasional slow and ineffective chat service

        • Long hold times and multiple transfers during support calls

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        CRM

        9 Screenshots

        screenshots

        5 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, PhoneBurner or Dialer360?
        PhoneBurner edges out the other on user ratings (4.4 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do PhoneBurner and Dialer360 offer a free trial?
        Yes, both PhoneBurner and Dialer360 offer a free trial.
        What is the starting price of PhoneBurner vs Dialer360?
        PhoneBurner starts at $126 /User/Month. Dialer360 starts at Contact for pricing.
        What are the top alternatives to PhoneBurner?
        Top alternatives to PhoneBurner include Dialer360, Voiptime, Convoso, Mojo Dialer, ProspectBoss CRM Dialer.
        What are the top alternatives to Dialer360?
        Top alternatives to Dialer360 include Nextiva, TalkDesk, PrimoDialler, Calabrio One, HoduCC.

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