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NetHelpDesk vs ManageEngine ServiceDesk Plus - Which Help Desk Software Platform Is Better in July 2025?

NetHelpDesk - Help Desk Software
Compare HaloITSM
Compare HaloITSM

TL;DR - Quick Comparison Summary

Description

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

4.6

(30)
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Software Demo

Demo

How do NetHelpDesk and ManageEngine ServiceDesk Plus Compare on Features?

Total Features

15 Features

6 Features

Unique Features

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      What Do NetHelpDesk and ManageEngine ServiceDesk Plus Cost?

      Pricing Option

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          nethelpdesk pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get Quote
          Get Quote

          NetHelpDesk User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          16

          Very Good

          9

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of ManageEngine ServiceDesk Plus

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots

          screenshots

          13 Screenshots

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

          Top Alternatives to NetHelpDesk and ManageEngine ServiceDesk Plus in 2025

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both NetHelpDesk and ManageEngine ServiceDesk Plus offer a Free Trial.

          NetHelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both NetHelpDesk and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to NetHelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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