ManageEngine ServiceDesk Plus Reviews in June 2026: User Ratings, Pros & Cons
Solving IT problems, keeping businesses running smoothly.
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ManageEngine ServiceDesk Plus offers custom pricing plan
ManageEngine ServiceDesk Plus Reviews & Ratings
Spotsaas Editor’s POV
ManageEngine ServiceDesk Plus is a robust IT service management solution that provides a wide range of tools for IT departments. Its comprehensive features and 24x7 monitoring capabilities make it a strong choice for organizations looking to streamline their IT operations.Read more
ManageEngine ServiceDesk Plus pros and cons
Comprehensive IT tools
24x7 monitoring
Advanced IT service management
User-friendly interface
Can be overwhelming for new users
Requires ongoing maintenance
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Showing 1-10 out of 150
HM
Hassan M
02/15/24
"BEST ITSM compliant Service Desk Solution"
What do you like best about ManageEngine ServiceDesk Plus? Detailed and easy to use with respect to configurations, Service Desk Flows, Managing Requests, Change, Incidents, Release, Projects, Purchase contracts etc.
SS
Sherif S
11/28/23
"ManageEngine Engineer"
What do you like best about ManageEngine ServiceDesk Plus? Easy GUI more secure more faster Enhanced monthly
AA
Aamir A
11/03/23
"ITIL based Service Desk"
What do you like best about ManageEngine ServiceDesk Plus? Ease of use, has many built-in modules, integrate with office 365, has many buil-in reports and customizable reports.
FA
Faiz A
10/30/23
"Best Ticketing/IT Help Desk Tool"
What do you like best about ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is best ticketing/IT Helpdesk tool I have used till now. The UI is good which attract the user to work comfortably while using the Application.
JC
Jayachandran C M
10/12/23
"Review for ManageEngine ServiceDesk Plus"
What do you like best about ManageEngine ServiceDesk Plus? Helpdesk Management and Asset Management What do you dislike about ManageEngine ServiceDesk Plus?
NS
Niladri S
09/20/23
"Best product"
What do you like best about ManageEngine ServiceDesk Plus? Very useful and user friendly environment. Infra teams are using this product to get alerts base on their requirements and base on incidents happen . Support teams work base on ticket
MB
Murat Barış
09/15/23
"unutmadan takip"
What do you like best about ManageEngine ServiceDesk Plus? Envanter takibi ve listeleme özelliği. Talep takip sistemi. What do you dislike about ManageEngine ServiceDesk Plus?
RU
Rahul U
09/05/23
"An intuitive Service Desk management tool"
What do you like best about ManageEngine ServiceDesk Plus? The way it organizes ticket information for our IT helpdesk/service desk is very useful for our tech team.
RS
Rahul S
08/07/23
"Services Desk Plus is Excellent ticketing Tool."
What do you like best about ManageEngine ServiceDesk Plus? ServiceDesk Plus is a use ful tool for logging services tickets. user friendly Veery, Good ticketing handling, Good asset management, easy to use, manay funcations and features.
GJ
Gopal J
07/15/23
"It's a good tool that provide you helpdesk solution"
What do you like best about ManageEngine ServiceDesk Plus? It's a good tool that provide you helpdesk complite solution in single interface and you can track and rivew all service request and export auto tickting report, you can manage all change request and incident management by this tool.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].