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Compare ManageEngine SupportCenter Plus vs ServiceNow Customer Service Management vs Zendesk Support vs Zoho Desk

Overview

Description

SupportCenter is a highly flexible ITIL based helpdesk solution that provides an excellent basis for the management of the IT Service Desk, whether in SMB or Enterprise organizations. ... Read More

ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.7/10

8.5/10

User Ratings

4.2

(10)
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Software Demo

Demo

Features

Total Features

8 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          servicenow-customer-service-management pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          1

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Rogers

          Rogers

          7Eleven

          7Eleven

          LLOYDS

          LLOYDS

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither ManageEngine SupportCenter Plus nor ServiceNow Customer Service Management offers a free trial.

          ManageEngine SupportCenter Plus is designed for Large Enterprises, Medium Business and Small Business.

          ServiceNow Customer Service Management is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both ManageEngine SupportCenter Plus and ServiceNow Customer Service Management are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to ManageEngine SupportCenter Plus includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, Support.cc by 500apps, BoldDesk, ServiceNow Customer Service Management and Web+Center.

          Some top alternatives to ServiceNow Customer Service Management includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, CRMdesk, HESK, BoldDesk and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].