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Compare LivePerson vs JivoChat vs ZoomInfo Chat

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JivoChat - Live Chat Software
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Overview

Description

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.9/10

9.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

38 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $13 , Billed Yearly
          Pricing Plans
          • Not Available
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          Pricing Page

          Pricing information not available

          jivochat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          182

          Very Good

          58

          Good

          12

          Poor

          12

          Terible

          45

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Expert's Review generated by AI

          LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          Pros and Cons
          • Allows for managing messaging channels efficiently, including social networks and WhatsApp.

          • Customer support is approachable and responsive, providing positive experiences.

          • Empowers businesses with AI features for automating tasks and improving efficiency.

          • Provides tools for omnichannel messaging solutions, benefiting both businesses and customers.

          • Some users find the reporting suite cumbersome and require more user-friendly options.

          • Limited modularity in pricing may restrict access to all features.

          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Connections

          2 Screenshots

          Compressed Email

          1 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          JivoChat offers Free Trial, but LivePerson does not.

          LivePerson is designed for Large Enterprises, Medium Business and Small Business.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of JivoChat begins at $13/User/Month when Billed Yearly, while pricing details for LivePerson are unavailable.

          Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].