Compare LiveChat vs LiveHelpNow vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	LiveHelpNow (168) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $9
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	9.3/10
User Ratings	4.4 (2017)	4.3 (186)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	8 Features	25 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16 , Billed Yearly	$9
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2017 reviews)	4.3 (based on 186 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	Excellent 97 Very Good 53 Good 13 Poor 2 Terible 3
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more
Pros and Cons	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.	Outstanding customer service with quick issue resolution and great support staff. User-friendly and easy to navigate, making it simple for users. Limited customizations and features, making it challenging for newcomers without proper support. Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	No Integration information available.

Customers

Customers	No Customers information available.	LiveHelpNow_customers_0 LiveHelpNow_customers_1 LiveHelpNow_customers_2

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	3 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat ClickDesk 4 Deskero 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveChat and LiveHelpNow offer a Free Trial.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

LiveHelpNow is designed for Medium Business and Small Business.

Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for LiveHelpNow Starts at $9/Month.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to LiveHelpNow includes ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk, lemtalk, LabiDesk, LiveChat, Crisp, Zendesk Chat and HelpOnClick.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveChat vs LiveHelpNow vs ZoomInfo Chat

LiveChat

LiveHelpNow

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure