NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Live800 vs tawk.to vs ZoomInfo Chat Comparison

Last updated:

Live800

3.8(11 reviews)

Starting at $239 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online market…

tawk.to

3.9(233 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply s…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

tawk.to leads on user satisfaction with a 3.9-star rating across 233 reviews.

Live800 vs tawk.to vs ZoomInfo Chat — at a glance

FeatureLive800tawk.toZoomInfo Chat
Rating3.8 / 53.9 / 5
Reviews11233
Starting price$239 /YearContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2GDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Live800 and tawk.to

  • Pricing: Live800 starts at $239 /Year. tawk.to pricing is not publicly listed.
  • Free trial: Live800 offers a free trial; tawk.to does not.
  • User satisfaction: tawk.to scores higher with a 3.9-star average.
  • Deployment: Live800 supports SaaS/Web/Cloud; tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Live800 vs tawk.to vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Live800 - Live Chat Software
Talk to an expert
Talk to an expert
tawk.to - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Live800 vs tawk.to vs ZoomInfo Chat comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Live800, tawk.to vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Live800

Best for

Large Enterprises, Medium Business, Small Business

tawk.to

Best free live chat for small to mid-sized businesses needing easy setup.

Choose if
  • You want a no-cost solution with automation and 24/7 support-like features.
  • Your team needs a simple, user-friendly interface for real-time customer engagement.
  • You operate multiple websites and want centralized chat management.
Consider alternatives if
  • Your enterprise requires extensive widget customization to match branding.
  • You need highly reliable, responsive customer support and stable mobile apps.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Live800 typically suits Large Enterprises and Medium Business. tawk.to tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a ... Read More about Live800

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge ... Read More about tawk.to

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $239
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

9.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.82

(11)

3.92

(233)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Live800 has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Live800, tawk.to and ZoomInfo Chat Compare on Features?

Total Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Live800, tawk.to and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $239
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Live800 pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Live800, tawk.to vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Live800, tawk.to vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Data Encryption

        ✓ Yes

        Audit Logs

        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Live800 vs tawk.to User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        6

        2

        2

        1

        0

        176

        48

        6

        8

        36

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Enterprise-level features
        • Multichannel experience
        • Big data analysis

        Common complaints

        • Complex setup
        • Higher pricing tier
        • May require extensive training

        Buyer sentiment

        Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability.

        What buyers like

        • Ease of use
        • Cost-effectiveness
        • Real-time customer engagement

        Common complaints

        • Customer support inconsistency
        • Mobile app stability issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Offers a comprehensive solution for enterprise-level needs.

        • Integrates big data for enhanced customer insights.

        • Setup can be complex and resource-intensive.

        • Higher costs may be prohibitive for smaller businesses.

        • User-friendly interface with easy setup and customization

        • Real-time customer engagement with automation features

        • Robust free plan including automation bot and 24/7 support-like functionality

        • Inconsistent customer support and refund difficulties

        • Crashing issues reported on Android app

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Live800, tawk.to, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        4 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Alternatives to Live800, tawk.to, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Live800 or tawk.to?
        tawk.to edges out the other on user ratings (3.9 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Live800 and tawk.to offer a free trial?
        Live800 offers a free trial. tawk.to does not.
        What is the starting price of Live800 vs tawk.to?
        Live800 starts at $239 /Year. tawk.to starts at Contact for pricing.
        What are the top alternatives to Live800?
        Top alternatives to Live800 include ZoomInfo Chat, Callbell, ProProfs Chat, Formilla.com, LiveChat.
        What are the top alternatives to tawk.to?
        Top alternatives to tawk.to include ZoomInfo Chat, Crisp, Comm100 Live Chat, Customerly, Freshchat.