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Keeping vs EngageBay Helpdesk System vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Keeping - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, ... Read More

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident ... Read More

Entry Level Pricing

  • Starts from $8 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

8.2/10

8.1/10

User Ratings

4.5

(1)
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Software Demo

Demo

How do Keeping, EngageBay Helpdesk System, Zendesk Support and Zoho Desk Compare on Features?

Total Features

8 Features

13 Features

Unique Features

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      What Do Keeping, EngageBay Helpdesk System, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $8 , Billed Yearly
          • Not Available

          Pricing Plans

          • Team

            • 2 Agent Minimum

            • 5 Mailboxes

            • 2 Workflows

            Show more +

          • Organization

            • 2 Agent Minimum

            • Unlimited Mailboxes

            • Unlimited Workflows

            Show more +

          • Not Available

          Pricing Page

          keeping pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Keeping vs EngageBay Helpdesk System vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          24

          Very Good

          16

          Good

          1

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of EngageBay Helpdesk System

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Keeping_customers_0

          Keeping_customers_0

          Keeping_customers_1

          Keeping_customers_1

          Keeping_customers_2

          Keeping_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots

          Stop Duplicate Work

          10 Screenshots

          EngageBay Helpdesk System screenshot

          5 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Keeping offers Free Trial, but EngageBay Helpdesk System does not.

          Keeping is designed for Large Enterprises, Medium Business and Small Business.

          EngageBay Helpdesk System is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Keeping begins at $8/User/Month when Billed Yearly, while pricing details for EngageBay Helpdesk System are unavailable.

          Some top alternatives to Keeping includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Hiver, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, EngageBay Helpdesk System, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.

          Some top alternatives to EngageBay Helpdesk System includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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