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Last updated:

8.2

Spot Score

Keeping - Help Desk Software

Keeping Pricing Plans & Top Alternatives in 2026

Efficiently manage and resolve customer issues with Keeping.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $8/User/Month when Billed Yearly

  • Free Trial available

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Keeping Pricing

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"Ticket assignment capabilities"

Free Trial

✓ Available

Starting Price

$8 / /User/Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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Keeping Pricing Plans Explained

Team

Individuals & small teams
  • 2 Agent Minimum

  • 5 Mailboxes

  • 2 Workflows

  • Standard Reporting

  • Email Support

Organization

Growing teams & enterprises
  • 2 Agent Minimum

  • Unlimited Mailboxes

  • Unlimited Workflows

  • Shopify Integration

  • Zapier Integration

  • Advanced Reporting and Analytics

  • Service Level Agreements (SLAs)

  • Priority Support

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Keeping supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Keeping's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Keeping offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Keeping offers Free Trial, Subscription pricing. Plans start from $8//User/Month.

The starting price of Keeping is $8/User/Month when Billed Yearly

Keeping does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Keeping offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Keeping's for exact savings.

Most SaaS products including Keeping allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Keeping's terms or contact their support team for details.

Keeping offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

Keeping Support Options

Customer ServiceBusiness HoursOnline
LocationBrooklyn, New York

Connect with Keeping

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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