Kapture CRM vs Pipeliner CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison
Kapture CRM
Starting at $15 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to you…
Pipeliner CRM
Starting at $65 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Kapture CRM leads on user satisfaction with a 5.0-star rating across 72 reviews.
Kapture CRM vs Pipeliner CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | Kapture CRM | Pipeliner CRM | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 5.0 / 5 | 4.8 / 5 | 4.6 / 5 | — |
| Reviews | 72 | 460 | 243 | — |
| Starting price | $15 /User/Month | $65 /User/Month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online | Online |
| Certifications | GDPR | GDPR | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | US | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between Kapture CRM and Pipeliner CRM
- Pricing: Kapture CRM starts at $15 /User/Month, while Pipeliner CRM starts at $65 /User/Month.
- User satisfaction: Kapture CRM scores higher with a 5.0-star average.
- Deployment: Kapture CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Pipeliner CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Kapture CRM vs Pipeliner CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for sales teams needing a visual, customizable CRM with offline access.
- You want an intuitive visual pipeline to easily track sales processes.
- Your team requires highly customizable dashboards and robust analytics.
- You need offline and mobile CRM access for work without internet.
- You require fast, seamless email and contact synchronization.
- You depend on frequent automated customized report delivery via email.
Small Business
Large Enterprises, Medium Business
Kapture CRM typically suits Large Enterprises and Medium Business. Pipeliner CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More about Kapture CRM | Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. ... Read More about Pipeliner CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.0/10 | 9.1/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50–500 Employees | 50-500 employeesMedium to Large Enterprises | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Mobile CRM Capabilities: Kapture CRM offers mobile access, allowing field sales representatives to track their activities, log expenses, and manage leads on the go.
- The CRM includes a reliable ticketing system that helps manage customer inquiries and support requests efficiently.
- Customizable Workflows: Users can design workflows for their specific business needs, improving operational efficiency.
- Intuitive Visual Pipeline: Pipeliner CRM's visual pipeline interface lets managers track sales processes at a glance. This helps you identify bottlenecks and optimize workflows, leading to better decision-making.
- Reporting & Analytics: The analytics tools provide real-time insights into your sales performance. Customizable dashboards let administrators design reports that match your specific business goals, supporting more strategic planning.
- Improved Collaboration: Pipeliner helps team members share information easily. Better communication across departments creates a more unified approach to reaching sales targets.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 50–500 Employees
- E-commerce, Retail, Hospitality, Telecommunications, Information Technology
- Sales Manager, Customer Support Manager, IT Manager, Operations Manager
- 50 to 500 employees.
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.
- Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.
- Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.
- Pricing runs 15–20% higher than Salesforce or HubSpot for comparable feature sets, making it less attractive for budget-conscious teams
- Customization options are limited compared to Salesforce or Microsoft Dynamics, forcing growing organizations to switch platforms
- UI navigation requires more clicks than Pipedrive or Monday.com to complete common tasks like logging calls or updating deal stages
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do Kapture CRM, Pipeliner CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 34 Features | 9 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Kapture CRM, Pipeliner CRM, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | — |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Kapture CRM vs Pipeliner CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 47 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall, buyers praise Pipeliner CRM for its intuitive visual interface, robust reporting, and offline capabilities, though some find initial navigation challenging and desire better reporting features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Treebo  SOS Children's Village  FCM Travel Solutions |  Choice Hotels Asia-Pac  Mactech  Drummond |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots |
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Videos |  4 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Kapture CRM or Pipeliner CRM?
- Kapture CRM edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Kapture CRM and Pipeliner CRM offer a free trial?
- Yes, both Kapture CRM and Pipeliner CRM offer a free trial.
- What is the starting price of Kapture CRM vs Pipeliner CRM?
- Kapture CRM starts at $15 /User/Month. Pipeliner CRM starts at $65 /User/Month.
- What are the top alternatives to Kapture CRM?
- Top alternatives to Kapture CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
- What are the top alternatives to Pipeliner CRM?
- Top alternatives to Pipeliner CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.