JivoChat vs Hifive vs CometChat Comparison
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
Hifive
Starting at Contact for pricing
- Large Enterprises
- Small Business
Unleash the power of Hifive, the ultimate solution to revolutionize your networking game and bid farewell to outdated cold outreach tactics. Say goodbye to the days of aimlessly reaching out to strangers and embrace a ne…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
JivoChat leads on user satisfaction with a 3.9-star rating across 91 reviews.
JivoChat vs Hifive vs CometChat — at a glance
| Feature | JivoChat | Hifive | CometChat |
|---|---|---|---|
| Rating | 3.9 / 5 | — | 4.4 / 5 |
| Reviews | 91 | — | 116 |
| Starting price | $13 /User/Month | Contact for pricing | $149 /Month |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Cloud Communication Platforms | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | Browser Based (Cloud) | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2, HIPAA, GDPR |
| Data residency | US | Global | Global |
Key differences between JivoChat and Hifive
- Pricing: JivoChat starts at $13 /User/Month. Hifive pricing is not publicly listed.
- Free trial: JivoChat offers a free trial; Hifive does not.
- Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Hifive supports Browser Based (Cloud).
Compare JivoChat vs Hifive vs CometChat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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JivoChat, Hifive vs CometChat: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Large Enterprises, Small Business, Medium Business
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
JivoChat typically suits Large Enterprises and Medium Business. Hifive tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Unleash the power of Hifive, the ultimate solution to revolutionize your networking game and bid farewell to outdated cold outreach tactics. Say goodbye to the days of aimlessly reaching ... Read More about Hifive | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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SpotScoreWhat's this? ↗ | 9.6/10 | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | — | 11-500 employees501-1000 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do JivoChat, Hifive and CometChat Compare on Features?
Total Features | 9 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JivoChat, Hifive and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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JivoChat, Hifive vs CometChat: Other Details
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Get help choosing | Get help choosing |
JivoChat, Hifive vs CometChat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | — | — |
Multi-Factor Auth (MFA) | — | — |
Data Encryption | ✓ Yes | — |
Audit Logs | — | — |
Data Residency | 🇺🇸 US | 🌐 Global |
JivoChat vs Hifive User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| No expert review available for this product | Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
| No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  2 Videos |
Alternatives to JivoChat, Hifive, CometChat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JivoChat or Hifive?
- JivoChat edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JivoChat and Hifive offer a free trial?
- JivoChat offers a free trial. Hifive does not.
- What is the starting price of JivoChat vs Hifive?
- JivoChat starts at $13 /User/Month. Hifive starts at Contact for pricing.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
- What are the top alternatives to Hifive?
- Top alternatives to Hifive include CometChat, Thirdlane Multi Tenant PBX, Umnico, MSG91, Infobip.