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Compare Incident.io vs Blameless

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Blameless - Incident Management Software
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Overview

Description

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $20
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.8/10

8.5/10

User Ratings

4.8

(22)
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Software Demo

Demo

Features

Total Features

5 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $20
          Pricing Plans
          • Starter

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

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          • Pro

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

            Show more +

          • Enterprise

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

            Show more +

          • Not Available
          Pricing Pageincident-io pricingblameless pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          46

          Very Good

          18

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          Blameless has garnered a positive reputation among users for its effective incident management solutions. Users appreciate the seamless integration with popular platforms like Jira and Slack, ...Read more

          Pros and Cons
          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          • Seamless integration with various platforms like Jira, Slack, Zoom, etc., enhancing collaboration and communication.

          • Personalized and exceptional support from the Blameless team, ensuring prompt responses and issue resolutions.

          • Comprehensive automation features that streamline incident management processes, saving time and improving consistency.

          • Intuitive user interface with straightforward configurations, enabling easy setup and use for incidents.

          • Possible complexity for new users due to the richness of features and customizations without proper initial guidance.

          • Limited availability of additional apps and connectors in the Marketplace, limiting advanced functionality options for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          No Customers information available.

          Media and Screenshots

          Screenshots
          Data Insights

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Incident.io nor Blameless offers a free trial.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          Blameless is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Incident.io Starts at $16/User/Month when Billed Yearly whereas for Blameless Starts at $20/User/Month.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Some top alternatives to Blameless includes Freshservice, PagerDuty, xMatters, YetiCloud, Spike.sh, Lightstep Incident Response, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Squirro Service Insights.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].