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Icinga vs Retrace Comparison

Last updated:

Icinga

4.4(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

Icinga leads on user satisfaction with a 4.4-star rating across 26 reviews.

Icinga vs Retrace — at a glance

FeatureIcingaRetrace
Rating4.4 / 54.1 / 5
Reviews2658
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
API
Support modesBusiness HoursBusiness Hours
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalUS

Key differences between Icinga and Retrace

  • Free trial: Retrace offers a free trial; Icinga does not.
  • Target audience: Icinga is built for Large Enterprises and Medium Business, while Retrace targets Individuals and Medium Business.
  • User satisfaction: Icinga scores higher with a 4.4-star average.
  • Deployment: Icinga supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Retrace supports SaaS/Web/Cloud.

Icinga vs Retrace — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Icinga - Application Performance Monitoring (APM) Tools
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Talk to an expert
Retrace - Application Performance Monitoring (APM) Tools
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Icinga

Best for flexible, customizable IT infrastructure and application monitoring.

Choose if
  • You need a monitoring tool that supports custom plugins for tailored solutions.
  • Your team requires versatile notification options to promptly address issues.
  • You want to combine traditional monitoring with modern IT service management.
Consider alternatives if
  • Your organization needs lightweight monitoring with minimal resource consumption.
  • You prefer out-of-the-box advanced features without complex setup or configuration.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

Icinga: Best for flexible, customizable IT infrastructure and application monitoring. Retrace: Best for developer-focused application performance monitoring and troubleshooting.

Description

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.4/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.4

(26)

4.1

(58)

Best Company Size

200-5000 employeesMedium Business
Small businessesMedium businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Icinga

  • Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
  • With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
  • Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.

Retrace

No key benefits available yet.

Best fit

Best fit

Icinga

  • 200 - 5000 employees
  • IT Services, SaaS, Fintech, Telecommunications, Consulting
  • System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts

Retrace

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Icinga

  • Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
  • Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
  • Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.

Retrace

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Icinga has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Icinga and Retrace Compare on Features?

Total Features

9 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Icinga and Retrace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Icinga pricing
      Retrace pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Icinga User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      7

      0

      0

      0

      35

      20

      3

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging.

      What buyers like

      • Flexibility and customizability
      • Notification options
      • User-friendly web interface

      Common complaints

      • Resource intensity
      • Complex setup process

      Buyer sentiment

      Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

      What buyers like

      • Ease of troubleshooting
      • Reliability of monitoring
      • Intuitive user interface

      Common complaints

      • Limited feature breadth
      • Initial learning curve

      Pros and Cons

      • Combines traditional monitoring with modern technologies to improve IT service management

      • Versatile notification options for prompt issue alerts

      • Supports custom plugins for tailored monitoring solutions

      • Can be resource-intensive, potentially impacting system performance

      • Advanced features may require additional tools or complex configurations

      • Streamlines troubleshooting and optimization to enhance productivity

      • Expert-backed and reliable APM functionality

      • Intuitive interface that removes obstacles to improving application delivery

      • Narrow focus on APM limits broader IT operations capabilities

      • Primarily designed for developers, limiting accessibility for other teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Dashboard

      4 Screenshots

      Combining your logs with lightweight code profiling

      5 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Icinga and Retrace in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Icinga or Retrace?
      Icinga edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Icinga and Retrace offer a free trial?
      Retrace offers a free trial. Icinga does not.
      What is the starting price of Icinga vs Retrace?
      Icinga starts at Contact for pricing. Retrace starts at Contact for pricing.
      What are the top alternatives to Icinga?
      Top alternatives to Icinga include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.
      What are the top alternatives to Retrace?
      Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.

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