Icinga vs New Relic APM Comparison
Icinga
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.
Icinga vs New Relic APM — at a glance
| Feature | Icinga | New Relic APM |
|---|---|---|
| Rating | 4.4 / 5 | 4.5 / 5 |
| Reviews | 26 | 382 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Application Performance Monitoring (APM) Tools | Application Performance Monitoring (APM) Tools |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Business Hours | 24/7 (Live rep) |
| Certifications | GDPR | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Icinga and New Relic APM
- Free trial: New Relic APM offers a free trial; Icinga does not.
- Target audience: Icinga is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: New Relic APM scores higher with a 4.5-star average.
- Deployment: Icinga supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Icinga vs New Relic APM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for flexible, customizable IT infrastructure and application monitoring.
- You need a monitoring tool that supports custom plugins for tailored solutions.
- Your team requires versatile notification options to promptly address issues.
- You want to combine traditional monitoring with modern IT service management.
- Your organization needs lightweight monitoring with minimal resource consumption.
- You prefer out-of-the-box advanced features without complex setup or configuration.
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Icinga: Best for flexible, customizable IT infrastructure and application monitoring. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.
Description | Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM |
|---|---|---|
Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.4/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 200-5000 employeesMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
- With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
- Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.
No key benefits available yet.
Best fit
- 200 - 5000 employees
- IT Services, SaaS, Fintech, Telecommunications, Consulting
- System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
- Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
- Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.
No alternatives guidance available yet.
Software Demo
Demo |  Icinga has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Icinga and New Relic APM Compare on Features?
Total Features | 9 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Icinga and New Relic APM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Icinga User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging. What buyers like
Common complaints
| Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  4 Screenshots |  8 Screenshots |
|---|---|---|
Videos | No videos available. |  1 Videos |
Top Alternatives to Icinga and New Relic APM in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Icinga or New Relic APM?
- New Relic APM edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Icinga and New Relic APM offer a free trial?
- New Relic APM offers a free trial. Icinga does not.
- What is the starting price of Icinga vs New Relic APM?
- Icinga starts at Contact for pricing. New Relic APM starts at Contact for pricing.
- What are the top alternatives to Icinga?
- Top alternatives to Icinga include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.