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9.7

Spot Score

Dynatrace - Application Performance Monitoring (APM) Tools

Dynatrace

Optimize user experience with real-time app intelligence.

4.4

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What is Dynatrace?

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box intelligence captures application data beyond standard metrics and with dashboards that present the information in context.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Dynatrace software demo

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Dynatrace was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Dynatrace is best suited for

  • employee count

    Employee count: 500 - 10,000 employees

  • industries

    Industries: Financial Services, SaaS, Technology, E-commerce, Healthcare, Telecommunications, Consulting

  • Job titles

    Job Titles: DevOps Engineers, IT Operations Managers, Application Performance Specialists, Site Reliability Engineers (SRE), Cloud Architects, CTOs, Infrastructure Managers

Benefits of using Dynatrace

  • Dynatrace gives you a comprehensive, real-time view into your entire application environment, helping you quickly spot and resolve performance issues before they impact customers.

  • It leverages advanced AI capabilities to pinpoint root causes automatically, saving your teams countless hours spent troubleshooting manually.

  • With Dynatrace's intuitive dashboards and proactive alerts, managers and administrators stay informed and empowered to make data-driven decisions confidently.

Explanation of Dynatrace Key Features

  • Dashboard

    Dynatrace's Dashboard provides users with a centralized, customizable view of their application's performance metrics and overall system health. Managers and administrators can quickly visualize key performance indicators, real-time data, and historical trends through intuitive graphs and charts. The dashboard simplifies complex data analysis, enabling rapid identification of issues and informed decision-making. This feature addresses the common business challenge of having to quickly interpret large volumes of performance data, providing clear visibility into application health, performance bottlenecks, and user experience.

  • Web Defacement Monitoring

    Web Defacement Monitoring in Dynatrace continuously monitors your websites for unauthorized changes or defacement attempts. It automatically alerts administrators immediately upon detecting unauthorized content modifications, ensuring quick response to potential security breaches or malicious activities. This feature solves the critical business challenge of protecting brand integrity and reputation by proactively identifying and addressing website tampering before it impacts customers or stakeholders.

  • Event Logs

    Dynatrace's Event Logs feature records detailed information about system events, activities, errors, and user actions within your IT environment. Administrators can quickly search, filter, and analyze event log data to pinpoint root causes of incidents or anomalies within applications or infrastructure components. By providing comprehensive visibility into system events, this feature addresses the challenge of troubleshooting issues effectively, reducing downtime, improving reliability, and streamlining incident management processes.

  • Mail Server Monitoring

    Mail Server Monitoring within Dynatrace provides real-time monitoring capabilities for email servers, ensuring optimal performance and availability. It tracks key metrics such as message delivery rates, server response times, queue lengths, and resource utilization. Administrators receive alerts whenever performance thresholds are exceeded or mail server issues arise. This helps businesses avoid communication disruptions by proactively identifying potential mail server problems before they negatively impact productivity or business-critical communications.

  • Mobile User Monitoring

    Dynatrace's Mobile User Monitoring tracks real-time user experiences across mobile apps on various devices and platforms. It captures detailed data about app responsiveness, crashes, user interactions, connectivity issues, and device-specific performance factors. Managers gain insights into how end-users experience their mobile applications in real-world conditions. This feature resolves the challenge of ensuring consistently high-quality mobile experiences by quickly identifying areas for improvement to boost customer satisfaction and retention rates.

  • Real-user Monitoring

    Real-user Monitoring (RUM) in Dynatrace allows organizations to gain visibility into actual user experiences directly from end-users' browsers or devices in real-time. RUM measures page-load times, transaction completion rates, user interactions, geographic distribution, browser/device types used, and any errors encountered by users during sessions. This empowers executives to understand exactly how users interact with web applications under real-world conditions. The feature solves the critical challenge of accurately measuring user satisfaction levels while proactively addressing performance issues before they escalate into larger business problems.

  • Synthetic Transaction Monitoring

    Synthetic Transaction Monitoring in Dynatrace simulates typical user interactions with your web applications or services from various global locations at regular intervals. By running scripted transactions that mimic actual user workflows (such as logging in or completing purchases), administrators quickly detect performance degradation or availability issues before end-users encounter them. This proactive approach helps solve the business challenge of maintaining consistent application uptime and reliability while minimizing downtime risks that could negatively impact customer experience.

  • Application Performance Metrics

    Dynatrace’s Application Performance Metrics deliver comprehensive insights into critical application performance indicators such as response times, throughput rates, error rates, resource utilization patterns (CPU/memory usage), and database query performance. Administrators can monitor these metrics continuously to identify bottlenecks or performance degradation early on—before they affect users significantly. Clearly presented metrics enable managers to make informed decisions about resource allocation or optimization opportunities. This feature solves the ongoing business challenge of maintaining optimal application performance levels to meet customer expectations while managing infrastructure resources efficiently.

Dynatrace Pricing

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Free Trial

  • Yes, It's available

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

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Screenshots of the Dynatrace Pricing Page

Disclaimer: Pricing information for Dynatrace is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Dynatrace?

  • Users may seek alternatives if Dynatrace pricing exceeds their budget, prompting them to look for cost-effective solutions offering similar monitoring capabilities.

  • Businesses with simpler environments may find Dynatrace overly complex and prefer more user-friendly tools that require less training and configuration effort.

  • Organizations needing specialized integrations or customizations not readily supported by Dynatrace may consider alternative platforms with greater flexibility or open-source options.

  • Teams looking for stronger or more personalized customer support might explore alternative providers known for responsive service or tailored guidance.

  • Companies prioritizing lightweight, less resource-intensive monitoring solutions might opt for alternatives that deliver sufficient visibility without significant system overhead.

Dynatrace Reviews & Ratings

4.4

Very Good

Based on 283 reviews

Rating Distribution

Excellent

(196)

Very Good

(84)

Good

(3)

Poor

(0)

Terible

(0)

Expert's Review

Dynatrace APM provides real-time, in-depth insights into user experience, from web page load speeds to app responsiveness, making it an essential tool for businesses seeking to optimize performance. The out-of-the-box intelligence and contextual dashboards help users spot issues quickly and act proactively. While the software offers extensive coverage and ...Read more

Dynatrace pros and cons

  • By providing real-time data with detailed breakdowns, Dynatrace allows for quicker identification and resolution of performance issues, reducing downtime and improving service reliability.

  • Dynatrace measures every step of the user experience, allowing businesses to track all aspects of application performance across the entire user journey, not just isolated metrics.

  • With intuitive and context-aware dashboards, Dynatrace presents data in a way that’s easy to understand, making it simpler for teams to spot and address performance bottlenecks.

  • The software automatically captures comprehensive application data, including beyond the standard metrics, providing deeper insights into performance and helping businesses address issues proactively.

  • Dynatrace’s pricing may not be affordable for smaller businesses or startups, as it’s designed more for large enterprises, making it less accessible for budget-conscious organizations.

  • Due to its comprehensive monitoring capabilities, Dynatrace can be resource-heavy, potentially putting a strain on system performance, especially in environments with limited resources.

User Review

MV

michael v

10/16/20

4.5 out of 5

Performance is the heart of online business

What do you like best? Giving insight of performance and problems that have customer impact. Session replay! What do you dislike? lack of ...

Read more

DR

Daniel R

10/15/20

5 out of 5

The BEST monitoring tool

What do you like best? The artificial intelligence that Dynatrace has helps a lot to detect rapid alerts on servers What do you dislike? Some ...

Read more

MM

Mark M

10/08/20

4.5 out of 5

Dynatrace delivers enterprise-class APM!

What do you like best? We have been very happy with the ease of installation and use of Dynatrace as a APM tool. The Dynatrace OneAgent client is ...

Read more

RK

Ramesh Kumar R

10/07/20

5 out of 5

Robust Application Monitoring Tool

What do you like best? User Experience Monitoring, Charting, Customized Business Transactions, Incident Report, Agent Logs, System Information and ...

Read more

Dynatrace Customers

Samsung-logo

Samsung

Daimler-logo

Daimler

SAP-logo

SAP

Experian-logo

Experian

Kroger-logo

Kroger

Air Canada-logo

Air Canada

Dynatrace Support

Contact

+1 888 833 3652

Customer Service

Business Hours

Online

Location

Waltham, Massachusetts

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Dynatrace is a Application Performance Monitoring (APM) Tools. Dynatrace offers Dashboard, Web Defacement Monitoring, Event Logs, Mail Server Monitoring, Mobile User Monitoring and many more functionalities.

Some top alternatives to Dynatrace includes ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM and Acure.io.

Yes, Dynatrace provides API.

Yes, Dynatrace provides a mobile app.

Dynatrace is located in Waltham, Massachusetts

Dynatrace offers Free Trial, Subscription pricing models

Yes, Dynatrace can integrate with Microsoft Azure

The starting price is not disclosed by Dynatrace. You can visit Dynatrace pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.