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ice Contact Center vs Stinto vs Bigin by Zoho CRM Comparison

Last updated:

ice Contact Center

4.0(6 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time na…

Stinto

Starting at $112.63 /User/Year

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Stinto is a complete contact management solution for small businesses that: prevents duplicate data entry; automates and streamlines business processes; helps user grow their business through the power of social networki…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

ice Contact Center leads on user satisfaction with a 4.0-star rating across 6 reviews.

ice Contact Center vs Stinto vs Bigin by Zoho CRM — at a glance

Featureice Contact CenterStintoBigin by Zoho CRM
Rating4.0 / 54.3 / 5
Reviews6119
Starting priceContact for pricing$112.63 /User/Year$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium BusinessSmall Business
CategoryContact Center Operations SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobalGlobal

Key differences between ice Contact Center and Stinto

  • Pricing: Stinto starts at $112.63 /User/Year. ice Contact Center pricing is not publicly listed.
  • Free trial: Stinto offers a free trial; ice Contact Center does not.
  • Target audience: ice Contact Center is built for Large Enterprises and Medium Business, while Stinto targets Individuals and Freelancers / Consultants.
  • Deployment: ice Contact Center supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Stinto supports SaaS/Web/Cloud, Mobile - iOS.

Compare ice Contact Center vs Stinto vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ice Contact Center - Contact Center Operations Software
Talk to an expert
Talk to an expert
Stinto - Contact Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ice Contact Center

Best for

Large Enterprises, Medium Business, Small Business

Stinto

Best for small businesses needing simple contact management with social networking.

Choose if
  • You want to prevent duplicate contact entries automatically
  • You need to automate and streamline basic business processes
  • You want to leverage social networking features to grow your business
Consider alternatives if
  • Your organization is a large enterprise requiring advanced CRM features
  • You need extensive customization and integrations with other tools

Bigin by Zoho CRM

Best for

Small Business

ice Contact Center typically suits Large Enterprises and Medium Business. Stinto tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More about ice Contact Center

Stinto is a complete contact management solution for small businesses that: prevents duplicate data entry; automates and streamlines business processes; helps user grow their business ... Read More about Stinto

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $112.63
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ice Contact Center, Stinto and Bigin by Zoho CRM Compare on Features?

Total Features

0 Features

4 Features

10 Features

Unique Features

No features

No unique features

No unique features

Get Quote
Get Quote

Compare ice Contact Center, Stinto and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $112.63
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Stinto pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        ice Contact Center vs Stinto User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        3

        5

        0

        2

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 10 reviews, with strong overall satisfaction.

        What buyers like

        • Real-time performance metrics
        • Cost reduction
        • Increased agent productivity

        Common complaints

        • May lack advanced features
        • Limited customization options
        • Integration challenges

        Buyer sentiment

        Insufficient user feedback available to determine overall sentiment.

        What buyers like

        • Duplicate data prevention
        • Process automation
        • Social networking features

        Common complaints

        • Lack of pricing clarity
        • Limited user reviews

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Provides real-time metrics for quick decision-making.

        • User-friendly design enhances usability for agents.

        • Scalable solution for various business sizes.

        • May not have all advanced features needed for larger operations.

        • Customization options can be limited.

        • Prevents duplicate data entry effectively

        • Automates and streamlines business processes

        • Enables business growth through social networking features

        • Lack of detailed pricing information

        • Limited publicly available user reviews and ratings

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        BobBarker

        BobBarker

        Magnatek

        Magnatek

        Elections Ontario

        Elections Ontario

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Stinto screenshot

        1 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ice Contact Center or Stinto?
        ice Contact Center edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ice Contact Center and Stinto offer a free trial?
        Stinto offers a free trial. ice Contact Center does not.
        What is the starting price of ice Contact Center vs Stinto?
        ice Contact Center starts at Contact for pricing. Stinto starts at $112.63 /User/Year.
        What are the top alternatives to ice Contact Center?
        Top alternatives to ice Contact Center include FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center.
        What are the top alternatives to Stinto?
        Top alternatives to Stinto include Bigin by Zoho CRM, Salesforce, OnContact CRM, OfficeClip Contact Manager, Contacts+.

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