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HubSpot CRM vs Homebase Comparison

Last updated:

HubSpot CRM

4.2(10,374 reviews)

Starting at $1,780

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Homebase

4.3(946 reviews)

Starting at $0 / location / month

  • Free Trial
  • Large Enterprises
  • Medium Business

Homebase is a comprehensive time-tracking software developed by experienced people managers to enhance team collaboration and efficiency. It simplifies employee time tracking, scheduling, and payroll management, reducing…

Homebase leads on user satisfaction with a 4.3-star rating across 946 reviews.

HubSpot CRM vs Homebase — at a glance

FeatureHubSpot CRMHomebase
Rating4.2 / 54.3 / 5
Reviews10,374946
Starting price$1,780$0 / location / month
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareEmployee Scheduling Software
Integrations11+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud)
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyUSUS

Key differences between HubSpot CRM and Homebase

  • Pricing: HubSpot CRM starts at $1,780, while Homebase starts at $0 / location / month.
  • Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Homebase targets Large Enterprises and Medium Business.
  • User satisfaction: Homebase scores higher with a 4.3-star average.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Homebase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Browser Based (Cloud).

HubSpot CRM vs Homebase — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
Talk to an expert
Talk to an expert
Homebase - Employee Scheduling Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Homebase

Best for simple, streamlined scheduling and payroll in small to mid-sized teams.

Choose if
  • You manage retail, hospitality, or food service teams with up to 500 employees.
  • You need an easy-to-use platform for shift scheduling, time tracking, and payroll integration.
  • You want built-in team communication tools like chat boards to improve collaboration.
Consider alternatives if
  • Your organization requires highly advanced schedule customization beyond basic features.
  • You have complex scheduling needs that demand a more intuitive and flexible interface.

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Homebase tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Homebase is a comprehensive time-tracking software developed by experienced people managers to enhance team collaboration and efficiency. It simplifies employee time tracking, scheduling, ... Read More about Homebase

Entry Level Pricing

  • Starts from $1,780 , Billed Monthly
  • Starts from $0 , monthly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

9.7/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-1,000 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
  • User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
  • Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.

Homebase

  • Streamlined Communication: Homebase fosters seamless communication among team members, allowing managers to send updates and receive feedback in real-time. You’ll find that keeping everyone on the same page has never been easier.
  • Efficient Scheduling: With Homebase, scheduling shifts is a breeze. The intuitive interface enables you to create schedules quickly, reducing the headache of manual planning. Your team will appreciate the clarity and predictability in their work hours.
  • Time Tracking Made Simple: Say goodbye to manual time sheets! Homebase offers robust time tracking features that help you monitor employee hours accurately, ensuring compliance and simplifying payroll processing.
Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Homebase

  • 1 to 500 employees
  • Retail, Hospitality, Food Service, Healthcare, and Construction
  • Managers, Shift Leaders, HR Personnel, and Business Owners
Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
  • Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
  • Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.

Homebase

  • Users may seek alternatives to Homebase if they require more advanced scheduling features or integrations with other software, as some businesses have unique operational needs that Homebase may not fully address.
  • Companies with larger teams or more complex workforce management requirements might find that Homebase lacks scalability, prompting them to explore solutions that better accommodate growth and diverse employee roles.
  • Businesses prioritizing robust reporting and analytics tools may look for alternatives, as Homebase’s reporting capabilities might not meet the depth of insight required for informed decision-making.

Software Demo

Demo

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How do HubSpot CRM and Homebase Compare on Features?

Total Features

38 Features

32 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare HubSpot CRM and Homebase on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1,780 , Billed Monthly
      • $0 , monthly

      Pricing Plans

      • Free Tools

        • Free Marketing tools

        • Free Sales tools

        • Free Service tools

        Show more +

      • Starter

        • Marketing Hub Starter

        • Includes 1,000 marketing contacts

        • Sales Hub Starter Includes 2 paid users

        Show more +

      • Professional

        • Includes features of Starter plan, plus

        • Marketing Hub Professional

        • Includes 2,000 marketing contacts

        Show more +

      • Browse all pricing plans
      • Basic

        $0

        / location / month

        • Basic scheduling

        • Basic time tracking

        • Point-of-sale integration

        Show more +

      • Essentials

        $25

        /location/month

        • Everything in Basic and:

        • Advanced Scheduling

        • Advanced Time Tracking

        Show more +

      • Plus

        $60

        / location / month

        • Everything in Essentials and

        • Hiring

        • PTO & time-off controls

        Show more +

      • Browse all pricing plans

      Pricing Page

      HubSpot CRM pricing
      Homebase pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      HubSpot CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2104

      679

      84

      40

      233

      68

      33

      5

      3

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 3140 reviews, with strong overall satisfaction.

      What buyers like

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
      • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
      • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

      Common complaints

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
      • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

      Buyer sentiment

      Overall positive sentiment highlights ease of scheduling, communication features, and payroll integration, tempered by some interface usability concerns.

      What buyers like

      • Ease of use
      • Streamlined scheduling
      • Effective team communication

      Common complaints

      • Limited free version features
      • Confusing interface for complex scheduling

      Pros and Cons

      • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

      • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

      • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

      • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

      • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

      • Streamlines scheduling processes with easy shift management

      • Centralized platform for time tracking, shift swapping, and covers

      • Facilitates team communication via chat boards and messaging

      • Limited customization options in the free version

      • App interface can be confusing for new users or complex schedules

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Classpass

      Classpass

      Avison Young

      Avison Young

      Crunch Fitness

      Crunch Fitness

      Antique Taco

      Antique Taco

      Woodhouse

      Woodhouse

      Souvla

      Souvla

      Media and Screenshots

      Screenshots

      HubSpot CRM

      13 Screenshots

      Monthly Schedule

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to HubSpot CRM and Homebase in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HubSpot CRM or Homebase?
      Homebase edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HubSpot CRM and Homebase offer a free trial?
      Yes, both HubSpot CRM and Homebase offer a free trial.
      What is the starting price of HubSpot CRM vs Homebase?
      HubSpot CRM starts at $1,780. Homebase starts at $0 / location / month.
      What are the top alternatives to HubSpot CRM?
      Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Homebase?
      Top alternatives to Homebase include OpenTimeClock, Time Clock Wizard, Sling, TrackSmart Scheduling, Shiftworkz.

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