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HelpDesk vs Cayzu Help Desk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

HelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ... Read More

Entry Level Pricing

  • Starts from $29 , Billed Yearly
  • Starts from $4 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.4/10

9.1/10

User Ratings

4.3

(50)

4.6

(42)
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Software Demo

Demo

How do HelpDesk, Cayzu Help Desk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

15 Features

Unique Features

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      What Do HelpDesk, Cayzu Help Desk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $29 , Billed Yearly
          • $4 , Billed Yearly

          Pricing Plans

          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

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          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

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          • Basic

            • 1 Agent

            • Email channel

            • Social channels

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          • Team

            • Includes features of the Basic plan, plus

            • Automation rules

            • App integrations

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          • Pro

            • Includes features of Team plan, plus

            • Multilingual content

            • Reports & dashboards

            Show more +

          • Browse all pricing plans

          Pricing Page

          helpdesk pricingcayzu-help-desk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          HelpDesk vs Cayzu Help Desk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          7

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of HelpDesk

          Pros and Cons of Cayzu Help Desk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          achieveCE

          achieveCE

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          No Customers information available.

          Media and Screenshots

          Screenshots

          Ticket Detail

          3 Screenshots

          Mailbox Group.

          3 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HelpDesk and Cayzu Help Desk offer a Free Trial.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Cayzu Help Desk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HelpDesk Starts at $29/User/Month when Billed Yearly whereas for Cayzu Help Desk Starts at $4/User/Month when Billed Yearly.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Some top alternatives to Cayzu Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, EngageBay Helpdesk System, ReadyDesk, HelpdeskEddy, Spiceworks Help Desk, LabiDesk and AzureDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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