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Compare HaloITSM vs TOPdesk

HaloITSM - Service Desk Software
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TOPdesk - Service Desk Software
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Overview

Description

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

Free Trial Availability
  • Free Trial available
User Ratings

4.6

(83)
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Software Demo

Demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      Pricing Pagehaloitsm pricingtopdesk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      16

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Modern interface that is easy to use and navigate.

      • Excellent technical support and responsiveness to user feedback.

      • Customizable features that cater to various business needs.

      • Quick and seamless migration to cloud-based version.

      • Some settings can be challenging to find due to high level of customization.

      • Limited documentation for certain features, requiring frequent engagement with support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      NHS

      NHS

      Siemens

      Siemens

      AkzoNobel

      AkzoNobel

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      University of Memphis

      University of Memphis

      Media and Screenshots

      Screenshots
      Self Service Portal screenshot

      5 Screenshots

      Asset Management Campaign Labs

      6 Screenshots

      Videos
      video-0

      3 Videos

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both HaloITSM and TOPdesk offer a Free Trial.

      HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      Pricing details for both HaloITSM and TOPdesk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].