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HaloITSM - Service Desk Software

HaloITSM Pricing Plans & Top Alternatives in 2026

Streamline IT service management for seamless operations.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Asset Management
  • Contract (SLA Management)
  • Dashboard
  • Incident Management

Pricing

  • HaloITSM offers custom pricing plan

  • Free Trial available

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HaloITSM Pricing

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"Modern interface that is easy to use and navigate."

Free Trial

✓ Available

Starting Price

Custom pricing

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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HaloITSM Pricing Plans Explained

The ITSM System

Individuals & small teams
  • Incident Management

  • Problem Management

  • Change Control

  • Configuration Management

  • ITIL Service Catalogue

  • Knowledge Management

  • In-house onboarding & consultancy services

  • Halo Asset Discovery

Show more +

Enterprise

Growing teams & enterprises
  • Volume Discounts

  • Sandbox Environment

  • Dedicated Account Manager

  • Unlimited Licenses Available

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? HaloITSM supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from HaloITSM's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond HaloITSM

  • Pricing is higher than competitors like Jira Service Management or Freshservice for organizations under 100 employees

  • Scaling beyond 500 users requires custom configuration that adds implementation time and cost

  • HIPAA and SOC 2 compliance features require manual setup — healthcare and finance teams often choose Atlassian or ServiceNow instead

  • Interface requires training for non-technical staff — teams prioritizing self-service portals choose Zendesk or Freshservice

  • API documentation gaps limit integration with custom tools — teams using Salesforce or NetSuite often select alternatives with pre-built connectors

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, HaloITSM offers a free trial — no credit card required. You can test core features before committing to a paid plan.

HaloITSM offers Free Trial, Subscription, Quotation Based pricing.

The starting price is not disclosed by HaloITSM. You can visit HaloITSM pricing page to get the latest pricing.

HaloITSM does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including HaloITSM offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check HaloITSM's for exact savings.

Most SaaS products including HaloITSM allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check HaloITSM's terms or contact their support team for details.

HaloITSM offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

HaloITSM Support Options

Customer Service24/7 (Live rep)Online
LocationStowmarket, England

Connect with HaloITSM

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].