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Halo Service Desk vs BoldDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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BoldDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing

  • Starts from $40
  • Starts from $8 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

Not Available

8.7/10

User Ratings

4.6

(52)
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Software Demo

Demo

How do Halo Service Desk, BoldDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

0 Features

15 Features

Unique Features

No features

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    What Do Halo Service Desk, BoldDesk, Zendesk Support and Zoho Desk Cost?

    Pricing Option

        Starting From

        • $40
        • $8 , Billed Yearly

        Pricing Plans

        • Not Available
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

          Show more +

        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

          Show more +

        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

          Show more +

        • Browse all pricing plans

        Pricing Page

        halo-service-desk pricingbolddesk pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Halo Service Desk vs BoldDesk vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        20

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Halo Service Desk

        Pros and Cons of BoldDesk

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Sony Music

        Sony Music

        Suzuki

        Suzuki

        University Of  Cambridge

        University Of Cambridge

        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Media and Screenshots

        Screenshots

        HaloSD Report

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Halo Service Desk and BoldDesk offer a Free Trial.

        Halo Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Halo Service Desk Starts at $40/User/Month whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

        Some top alternatives to Halo Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, HelpDesk, TOPdesk, ReadyDesk, UseDesk, Milldesk, Sitehelpdesk and BoldDesk.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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